Fares Ebrahim Harb

Giving Security system lectures to the security guards, operators and maintenance team. The lectures contain security systems like CCTV, PIDS, IDS, VOIP, FIRE & GAS, UPS and the SMS (security management system). Creating security guards and operator manuals and training scenarios for the practical & theory training. Assist the training manager in managing the national man power and developing their skills.

Working as Commissioning engineer duties were: making improvements to and offering advice about operational procedures, scheduling and co-ordinating work to tight deadlines, ensuring that equipment works to its specification, creating and carrying out test procedures, investigating problems, diagnosing/repairing faults troubleshooting, liaising with installation/project engineers, supervising engineering and technical staff, writing reports and documentation, providing technical support, ensuring safe working conditions, training maintenance and operative staff where appropriate.

Manage resources for optimal performance. Troubleshooting some problems with IBM Company. Giving solution to any technical problems, network problems, Ensures continuous, stable, and reliable network infrastructure of the company. Prepares develop, lead, and motivate a team professionals to deliver excellent technical/non-technical support with outstanding customer service, satisfaction, and timeliness. Assist and support the Technology Services in the following areas, Staff development and training, Development, maintenance, enforcement of IT policies and procedures Departmental budgeting and cost analysis. Resolve escalated customer and vendor issues. Develop and update plans for new product/service releases. Working as GPS system administrator and Maintain current knowledge of industry trends and potential impact on the support business. Installing UPS batteries for network electricity outage protection.

Manages and maintains a powerful supportive interface between CDN and Global Investment House. Ensures continuous, stable, and reliable operation of the network infrastructure (hardware, applications, network, services, etc). Develops backup plans and procedures to ensure systems availability, security and disaster recovery. Orients employees with new systems to ensure employees satisfaction and smooth operations. Provides technical evaluations and assessments on any given vendor proposals. Monitoring the Help Desk System. Reporting for Helpdesk and Emergencies. Prepares monthly status reports quantitatively reporting results of help desk activities.

Design, Planning and Implementation of Networks Installation of CISCO routers, Catalyst switches and fine tuning the same for optimum performance • Implementing various network protocols viz. RIP, EIGRP, OSPF, BGP and segmenting networks. Working on major projects with various ministries in State of Kuwait. Manage all aspects of peer verifications and quality assurance testing before execution. Provides technical evaluations and assessments on any given vendor proposals. Monitoring the Help Desk System. Reporting for Helpdesk and Emergencies