Enterprise Back Office Engineer
Saudi Emircom
Total des années d'expérience :12 years, 6 Mois
• Currently handling Mobily Enterprise Back Office Operations as part of Cisco Managed Services.
• Duties included in daily operations:
Preparing, Reviewing and Implementing Configuration changes on Network equipment’s related to Routing, Switching and Wireless domain.
Troubleshooting Network related issues.
Carrying out Software upgrades.
Working on Audit reports and deploying the recommended solutions.
Managing Solar winds NMS requests.
Reviewing Handover of New Sites.
Troubleshooting in coordination with Cisco TAC for technical issues.
To monitor and look after day to day troubleshooting of International gateway(IGW) .
Maintain and trouble shoot on Mobily global network.
To Monitor the devices in MPLS cloud (Mobily).
To troubleshoot on customer issue(DIA, L2VPN, DDA, IPVPN) .
To Monitor the Services LTE, Wimax, HSPA etc .
To prepare the performance report for the network devices.
To troubleshoot on the technologies link Fiber(FTTX), microwave (PTP and PMP)and VSAT
Building management system and IT/communication
interested to work in the field of communications, robotics and automation.
CCNP-Switching results :- 989/1000