Office Manager
GAC Motor International Middle East
Total years of experience :11 years, 5 Months
Administrative Leadership:
Provided strategic direction for all administrative functions within the management office.
Office Operations Management:
Managed day-to-day office operations, including facility management, procurement, inventory control, and vendor relations, to support the needs of the team and enhance productivity.
Team Coordination:
Led a team of administrative staff, fostering a collaborative work environment.
Executive Support:
Provided comprehensive support to senior management, including calendar management, travel coordination, and preparation of reports and presentations.
Communication Liaison:
Served as the primary point of contact for internal and external communications, handling inquiries and correspondence, and information dissemination in a timely and professional manner.
Event Planning and Coordination:
Organized and coordinated corporate events, meetings, and conferences, managing logistics, scheduling, and vendor coordination.
Policy Implementation:
Implemented and enforced company policies and procedures related to office management, compliance, and safety.
Financial Administration:
Assisted in budget planning and expense management, monitoring expenditures and analyzing variances.
Cross-functional Collaboration:
Collaborated with various departments and stakeholders to support organizational initiatives, facilitate information sharing, and drive cross-functional teamwork and synergy.
Achievements:
Successfully implemented process improvements that resulted in a 20% increase in operational efficiency within the office. Streamlined procurement procedures, leading to a 15% reduction in costs while maintaining quality standard
● Communicating job expectations; planning, monitoring, appraising, and reviewing job contributions.
● Planning and reviewing compensation actions; enforcing policies and procedures
● Contributing operations information and recommendations to
strategic plans and reviews
● Preparing and completing action plans; implementing production, productivity, quality, and customer-service standards.
● Developing operations systems by determining product handling and storage requirements
● Developing, implementing, enforcing, and evaluating policies and procedures
● Developing processes for receiving product, equipment utilization, inventory management, and shipping
● Analyzing and improving organizational process and workflow, employee and space requirements, and equipment layout.
● Meeting operations and labor budget expectations
Managing staff levels, wages, hours, contract labor to revenues
● Managing relationships with key operations vendors
● Tracking vendor pricing, rebates, and service levels
● Reviewing and approving all operational invoices and ensuring they are submitted for payment
● Serving as primary point of contact when there are customer issues related to quality, customer service, or accidents and mishaps.
● Communicating job expectations; planning, monitoring, and reviewing job contributions
● Planning and reviewing compensation actions; enforcing policies and procedures
● Contributing operations information and recommendations to strategic plans.
● Reviewing, preparing and completing action plans.
● Managing staff teams and monitoring staff day to day operations
● Analyzing and improving organizational processes and workflow.
● Accomplishing operations and organization mission by completing related results as needed
● Managing staff levels, wages, hours, contract labour to revenues
● Responsible for all department supervisors, with review for all operations employees
Manage relationships with key operations vendors
● Maintaining written and oral communication with client’s employees and the operations team.
● Attending the meetings with higher management.
● Prioritizing work to ensure quality of work.
● Managing renewals and contract amendments.
● Ensuring maximization of productivity through efficient use standard operating procedures
● Managing the recruiting process.
● Managing daily office operations.
● Providing high level administration support and managing organizational policies and procedures.
Project management:·
● Working on the project management and assisting the project manager on all four phases of the project i.e. Initiation, planning, monitoring and closure of the project.
● Attending meetings and preparing reports starting from kick off meeting till the bidders evaluation and signing of contracts.
● Evaluating performance by applying certain inputs, tools and techniques and outputs of project management.
● Designing steering committees.
● Recording expenses and preparing reports.
successfully completed my master's fegree program in human resources management as (MBA HR Management) with speciality in leadership and training & development. I.secured 3.3 CGPS overall during the whole program.