IT Desktop Support
Hays International
Total des années d'expérience :16 years, 1 Mois
IT Support for Gulf Region and India.
Oversee all Infrastructure installation and Configurations; act as a technical resource & primary point of contact for Servers administration and technical support to end users.
Monitor, review and improve IT Support Team functions and Performance of the respective region thru periodic evaluations
Overlook all IT Infrastructure such as Desktops /Servers/Switches/Firewall activities, critical applications such as MS Exchange, Active Directory, Telephone Systems, Blackberry Device Activation, Remote Installations, and Citrix, Symantec, Engineering Applications, Navision (MS Dynamics), Hyper V, Backup Solutions.
Installation and Maintenance of Local Server (Dubai / Mumbai / Abu Dhabi/Delhi)
Windows Server /Active Directory / Domain Controllers / Citrix
Managed all new installation projects for servers, switches, and other network resources
Formulate and Communicate strategic plans for technology implementations