IT System Engineer
Ali Bin Ali
مجموع سنوات الخبرة :12 years, 4 أشهر
- Design and Implement Microsoft Lync Video Conferencing Solution.
- Integrated Microsoft Lync 2013 with Cisco Call Manager and Microsoft Exchange to have all communication via Lync client.
- Conduct End user Training for Mirosoft Lync 2013.
- Design and Implement f5 LTM and APM for all published application including Microsoft Exchange 2013 and Micorosoft Share Point.
- Implement VM ware & Microsoft Virtualization.
- Setup and Support Syamtec Solutions for Backup and Email Archiving to ensure data availibility.
- Provide L3 Support to the Helpdesk team to ensure optimal availability of implemented solutions.
- Implement DFS service for new locations.
- Administration of Red Hat Linux server.
- Administration and Troubleshooting of Backups.
- Administration and Monitoring of Infrastructure services server.
- Responcible to maitain Datacenter
- Monitor Daily Backup of Servers
- Resolves issues report in the Remedy Incident Management system within SLA
- Complete Rquest raised by users within the given SLA
- Ensure IP phones are configured and installed when requested
- Ensure that End Of Day and Monthly reports are printed and delivered as per agreed SLA
- Support & co-ordinate with vendor for Iphone & Blackberry issues
- Coordinate with vendors for Hardware procurement and keep track of the inventory
Responsible for installing, supporting and maintaining servers or other computer systems, and planning for and responding to service outages and other problems.
Network Monitoring including Alcatel Lucent IP Telephone system.
Maintaining proper functionality of Bio matrix attendance system.
Consult on a CMMS implementation project.
Create & Maintain a DB of conference participants.
Promote QITCOM 2012 Conference by sending Email
Responsible to Upgrade System
Adding the system to the domain
Restore Entire User backup (User Profile, Map Drives)
Install Network Printers and Network Map Drives
Configuration of Outlook 2010 (Restoring Personal Folders and Archive Files)