Farheen Naaz

• Collaborated with stakeholders to swiftly resolve resource conflicts and bottlenecks.
• Managed entire project life cycle, ensuring timely completion and adherence to plans.
• Led weekly project review meetings to monitor progress, ensuring schedule and budget compliance. Implemented production support, resulting in 20% faster issue resolution and 15% less downtime.
• Coordinated with cross-functional teams, fostering collaboration and resolving conflicts to ensure project success.
• Conducted thorough post-project assessments, extracting insights and implementing process improvements for future projects.

• Successfully delivered Starbucks and Cintas projects within budget and ahead of schedule, resulting in positive client feedback.
• Implemented a project management framework, resulting in improved project visibility, resource allocation, and team productivity.
• Led a cross-functional team in the successful implementation, , resulting in streamlined business processes and improved operational efficiency.

• Oversee project planning and execution, ensuring on-time delivery within scope and budget constraints.
• Develop and implement project management methodologies, standards, and best practices.
• Manage project budgets, ensuring cost forecasts align with financial constraints; conduct variance analysis for performance tracking.
• Ensure quality assurance and compliance with industry regulations and company policies.
• Communicate changes in project timelines with stakeholders, ensuring transparency and alignment
• Led weekly project review meetings to monitor progress, ensuring schedule and budget compliance. Implemented production support, resulting in 20% faster issue resolution and 15% less downtime.
• Coordinated with cross-functional teams, fostering collaboration, and resolving conflicts to ensure project success.
• Conducted thorough post-project assessments, extracting insights, and implementing process improvements for future projects.
• Maintain comprehensive project documentation, including project plans, status reports, and post-project evaluations.

• Oversee project planning and execution, ensuring on-time delivery within scope and budget constraints.
• Develop and implement project management methodologies, standards, and best practices.
• Manage project budgets, ensuring cost forecasts align with financial constraints; conduct variance analysis for performance tracking.
• Ensure quality assurance and compliance with industry regulations and company policies.
• Communicate changes in project timelines with stakeholders, ensuring transparency and alignment
• Led weekly project review meetings to monitor progress, ensuring schedule and budget compliance. Implemented production support, resulting in 20% faster issue resolution and 15% less downtime.
• Coordinated with cross-functional teams, fostering collaboration, and resolving conflicts to ensure project success.
• Conducted thorough post-project assessments, extracting insights, and implementing process improvements for future projects.
• Maintain comprehensive project documentation, including project plans, status reports, and post-project evaluations.

• Managed end-to-end project delivery, collaborating with teams to meet milestones, ensuring timely execution within budget.
• Acted as a primary contact for Microsoft commercial clients, ensuring alignment on project objectives and successful outcomes.
• Executed capacity planning strategies to optimize resources while maintaining cost effectiveness.
• Identified and mitigated project risks by developing contingency plans with team leads.

• Acted as main point of contact for Microsoft commercial clients, facilitating successful outcomes through collaboration with business analysts and frontline teams.
• Developed and executed capacity planning strategies to optimize resource allocation while ensuring cost-effectiveness for customers and suppliers.

• Managed end-to-end project delivery, collaborating with teams to meet milestones, ensuring timely execution within budget.
• Acted as a primary contact for Microsoft commercial clients, ensuring alignment on project objectives and successful outcomes.
• Executed capacity planning strategies to optimize resources while maintaining cost effectiveness.
• Identified and mitigated project risks by developing contingency plans with team leads.

• Led the creation of detailed Training Excel reports for SMSGR.
• Implemented the 80/20 model to efficiently identify and address performance factors.

• Led the creation of detailed Training Excel reports for SMSGR.
• Implemented the 80/20 model to efficiently identify and address performance factors.

• Spearheaded the creation of detailed training reports for SMSGR, enhancing operational visibility.
• Implemented the 80/20 model to target key performance drivers, improving efficiency across departments.
• Joined the company as a Technical Support Engineer in 2013, transitioned to Escalation Engineer, and progressed to a Quality Analyst role by 2015, demonstrating continuous growth and expertise across technical and quality domains.

• Spearheaded the creation of detailed training reports for SMSGR, enhancing operational visibility.
• Implemented the 80/20 model to target key performance drivers, improving efficiency across departments.
• Joined the company as a Technical Support Engineer in 2013, transitioned to Escalation Engineer, and progressed to a Quality Analyst role by 2015, demonstrating continuous growth and expertise across technical and quality domains.

Freelance Work:

• Successfully completed 4-5 freelance projects in the FMCG, construction, and fit-out sectors, delivering tailored solutions for clients across GCC countries.
• Gained hands-on experience managing end-to-end project lifecycles, ensuring timely delivery and client satisfaction in diverse industries.