Sr Spec, Account Manager
L3Harris
Total des années d'expérience :12 years, 6 Mois
Key Deliverables & Accomplishments:
• Client Relationship Management: Build and foster strong business relationships with new and existing clients in Saudi Arabia.
• Business Expansion Strategy: Identify and capitalize on areas for strategic growth within the existing client base. Develop and execute sales strategies to acquire new accounts within assigned vertical markets.
• Sales Funnel Management: Manage opportunities across all stages of the sales funnel. Perform comprehensive cost-benefit and needs analyses for existing customers.
• Account Management: Oversee and manage the accounts of key entities including MNG, RSAF, RSNF, BG, and MOI. Control account budgets, supervise ongoing projects, and streamline the process for new contracts.
• Strategic Planning: Develop and implement strategies to optimize client satisfaction, retention, and revenue growth.
• Collaboration and Coordination: Work collaboratively with cross-functional teams to ensure alignment and successful execution of sales and account management strategies.
Key Deliverables & Accomplishments:
• Account Management: Oversaw spending efficiency and cash to accrual activities aligning with the organization's mission and objectives.
• Program Maintenance: Maintained and adjusted programs to support the organization's strategic direction.
• Change Management: Implemented interventions and managed changes to ensure successful achievement of project goals.
• Strategic Involvement: Contributed to the Saudi Arabia 2030 Vision delivery team, aligning initiatives with national objectives.
• Team Development: Played a key role in upscaling the Ministry of Finance's project management team.
• Financial Impact: Managed the Spending Efficiency Center account, achieving substantial savings of 100 billion SAR in government spending.
• Transformational Project Management: Led the Cash to Accrual account transformation, targeted for completion by 2023.
• Comprehensive Oversight: Controlled account budgets, projects, regulatory compliance, processes, and oversaw the Project Management Office (PMO).
Key Deliverables & Accomplishments:
• End-to-End Project Management: Oversaw projects from conceptualization through to successful execution, ensuring alignment with organizational strategic objectives.
• Customer Support: Provided guidance and support to customers, delivering accurate project reports to meet their requirements.
• Strategic Alignment: Aligned project deliveries with the goals and initiatives of the Saudi Arabia 2030 Vision.
• Strategic Involvement: Contributed to the Saudi Arabia 2030 Vision delivery team, aligning projects with national objectives.
• Team Development: Played a key role in upscaling the Ministry of Communication and Information Technology (MCIT) project management team.
• Regulatory Assignments: Managed the regulation of fiber connectivity and the phasing out of spectrum, ensuring compliance with established standards.
• Infrastructure Development: Managed the implementation of various initiatives such as OSP (Outside Plant), ISP (Internet Service Provider), and digital upgrades to 2 million households by 2020.
• Marketing and Media Management: Oversaw MCIT infrastructure marking and media campaigns, ensuring effective communication and outreach.
Key Deliverables & Accomplishments:
• Project Lifecycle Management: Led the planning and execution of projects from inception to successful completion, ensuring alignment with organizational strategic objectives.
• Client Support: Provided guidance and support to customers, delivering accurate project reports to fulfill customer requirements.
• Strategic Alignment: Ensured project deliveries were aligned with the initiatives and objectives of the Saudi Arabia 2030 Vision.
• Strategic Involvement: Contributed to the Saudi Arabia 2030 Vision delivery team, aligning projects with national objectives.
• Consultant PMO Role: Worked as a consultant in the Project Management Office (PMO) at MLSD (Ministry of Labor and Social Development).
• Best Practice Implementation: Supported various MLSD departments in adopting and following project management best practices.
• Resource Optimization: Efficiently utilized resources and established project delivery standards for effective implementation.
• Social Security Initiative: Planned and established a career path for 150, 000 social security beneficiaries in the kingdom, contributing to social development and empowerment. Previous
Key Deliverables & Accomplishments:
• Implementation Team Oversight: Successfully oversaw and mentored the Implementation Team, ensuring adherence to project parameters; supported functions within the team to enhance project delivery efficiency.
• Strategic IP Connectivity Development: Developed and implemented a strategic approach for delivering IP connectivity to the Saudi National Guard; contributed to the enhancement of connectivity infrastructure, aligning it with organizational and national security requirements.
• Initiation of Project Management Processes: Initiated project management processes across all five stages, ensuring standardized and effective project execution; established clear project milestones, timelines, and deliverables to enhance project planning and control.
Key Deliverables & Accomplishments:
• Project Management: Successfully managed end-to-end execution of diverse projects, ensuring adherence to timelines, scope, and budgets.
• Strategic Planning: Led the development of project proposals and plans, meticulously defining time frames, scope, and funding.
• Execution Oversight: Monitored projects from conception to delivery, implementing effective controls for seamless execution.
• Saudi Electrical Company Project: Headed a pivotal project delivering 17.5 KV switch-gears for the Saudi Electrical Company, enabling the establishment of a new substation in Taif.
• Quality Assurance: Implemented robust quality assurance processes to meet industry standards and client specifications.
• Stakeholder Communication: Maintained transparent communication channels, providing regular updates to internal and external stakeholders.
• Budget Management: Efficiently managed project budgets, optimizing resource allocation for cost-effective high-quality deliverables.