Faris Alsheikh

• Administered endpoint management and MDM solutions configuring and deploying hardware
devices (Windows and macOS) to support operational readiness
• Managed user accounts permissions and access provisioning ensuring secure remote
connectivity and strict compliance with corporate governance
• Provided critical technical support and troubleshooting for system-related issues efficiently
resolving complex access management and infrastructure challenges

• Orchestrated continuous auditing of internal IT systems and user records, optimizing processes
and maintaining high-level data accuracy
• Collaborated closely with cross-functional and operational teams to validate system
integrations and improve service delivery standards
• Proactively identified technical discrepancies and implemented system adjustments, utilizing
strong problem-solving skills in high-priority situations

• Administered enterprise systems and technical workflows, handling operational support and
streamlining daily corporate IT operations
• Partnered with infrastructure teams to analyze system-generated data, identifying anomalies
and executing immediate corrective actions
• Delivered responsive, customer-oriented support and generated accurate technical reports to
assist management with cross-functional IT initiatives