Senior Business Analyst
Vardot
Total des années d'expérience :13 years, 0 Mois
- Performed requirements analysis.
- Maintained traceable and prioritized requirements while ensuring proactive and effective stakeholder engagement and communication across all managerial levels.
- Understood business requirements and offered possible solutions, for changing the way the client business is done while taking into consideration current systems functionality.
- Documented and communicated business requirements.
- Elicited complete requirements through ensuring full collaboration of related stakeholders.
- Prioritized requirements based on business needs, objectives, and strategic goals.
- Worked closely with developers, quality engineers, and managerial staff.
- Created and maintained functional test cases for UAT.
- Prepared user manuals for business end users in both English and Arabic languages.
- Developed website traffic plans and created goals and benchmarks to meet customer requirements.
- Supported and managed the content creation for websites.
- Developed, evaluated and supervised the implementation of marketing campaigns, and Ad A/B testing protocols and procedures.
- Optimized websites and social media channels for SEO as well as usability.
- Analyzed and Monitored marketing campaigns performance and followed-up periodic reports.
- Recommended and applied improvements on future digital marketing campaigns based on audit results and measurements.
- Managed content creation and established partnerships with advertising, copywriters and media specialists to increase marketing results whilst ensuring accuracy, credibility and details of all gathered and published content.
- Handled E-Mail Marketing campaigns, newsletter creation and management.
- Analyze best practices and generate ideas to improve operational efficiency.
- Perform requirements analysis.
- Ensure proactive and effective stakeholder engagement and communication across all managerial levels in order to maintain traceable and prioritized requirements.
- Understand business requirements and give possible solution, for changing the way the client business is done while taking into consideration current systems functionality.
- Build workflow charts and diagrams and study system capabilities.
- Document and communicate business requirements.
- Elicit complete requirements through ensuring full collaboration of related stakeholders.
- Prioritize requirements based on business needs, objectives, and strategic goals.
- Work closely with developers, quality engineers, and managerial staff.
- Guide QA team to perform user acceptance testing.
- Monitor deliverables and lead post implementation reviews to ensure timely and successful completion of work packages based on the prioritized requirements.
- Recommend technology investment initiatives to meet business goals and reduce waste and overall cost of services.
- Research, analyze and interpret complex information to support diagnosis and redesign of the business area.
- Proactively manage the risk register and risk process within the project, ensuring mitigating actions are in place and managed, and escalating as appropriate.
- Support the project manager by actively managing day to day activities and ensuring delivery accountability is in place across the project.
- Contribute to all levels of stakeholder engagement and support with expectation setting.
- Develop, review, coordinate, and publish new policies and procedures manuals for all departments.
- Develop, review, coordinate, and publish new/ updated uniform forms for all departments.
- Evaluate the effectiveness of existing policies and procedures, initiate enhancements as identified.
- Develop written policy and procedure updates and communicate to all business units.
- Determine and assess the impacts of introducing policy changes in various departments.
- Understand business requirements and give possible solution, for changing the way the client business is done & Ensure full utilization of the systems functionality.
- Define the functional requirements for the application (System), Developers follow these requirements.
- Quality of testing for new & existing features of the core banking system.
- Follow up (knowledge / Quality of testing) for Defects related to core banking system.
- Support the creation of end user manuals and training materials
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Went through all phases of the replacement of the core banking system and provided the training needed for branches employees on the new system(Oracle FlexCube).
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