Faris Nasar

• Identified customer requirements for industrial, MEP, and lighting materials, providing tailored
product recommendations to support project-specific needs.
• Served as the primary liaison between clients, internal teams, and suppliers to ensure smooth
communication and timely fulfillment of sales orders.
• Delivered high-quality product solutions and maintained strong customer satisfaction by ensuring
accuracy, quality, and adherence to project specifications.
• Followed up with cross-functional teams to track deliverables, approvals, and work progress.
• Maintained detailed sales records, quotations, and documentation, contributing to improved
workflow efficiency and enhanced data traceability.

• Assisted customers in selecting suitable mobile plans, home internet packages, postpaid connections,
SIM activations, and device purchases based on their usage needs.
• Delivered exceptional customer service by providing clear product explanations, demonstrating
devices, and resolving customer queries professionally.
• Processed sales transactions, activations, replacement requests, and service upgrades in compliance
with DU Telecom policies and TRA regulations.
• Managed customer registrations through digital platforms, ensuring accurate documentation and
smooth onboarding processes.
• Maintained store merchandising, product displays, and promotional setups to enhance customer
engagement and boost walk-in conversions.
• Actively promoted new offers, bundled packages, device financing plans, and seasonal promotions to
maximize revenue.
• Built strong customer relationships, improving retention by recommending add-on services, device
accessories, and loyalty programs.