Business Intelligence Consultant
Saudi Telecom Company
Total years of experience :19 years, 9 Months
Building and managing KPI Dictionary project includes gather
requirements, design the project template, team collaboration and
management, reporting and presenting to leadership.
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Initiating Knowledge Transfer Program (KTP); propose a
comprehensive plan regarding knowledge transfer under three
levels to get cross-functional team, enhance employee engagement,
reduce turnover, save budget, improve deliverables and reduce loss
of knowledge.
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Working on the BI-Rationalization project achieving process reengineering
for optimized solution to get better cost and time
efficiency.
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• Developing BI Reports and Dashboards.
• Providing Scrum, Agile and Project Management training.
Aligning Business needs and requirements from different
stakeholders.
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Consulting with customers on deadlines and service level
agreements.
Managing projects for government sites and ministries includes
providing and designing the most efficient transport backhauling
solutions.
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• Digital transformation projets leading and support.
Assuring network infrastructure best optimization and operative
utilization to reduce CAPEX and OPEX.
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Auditing Networking Process and implement alternative costefficient
solutions.
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• Training and supervising new staff members.
Inspecting and reviewing performance compared to KPIs.
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Collaborating with other sectors (Wholesales, Enterprise Business)
to fulfill customer requirements.
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Managing international terrestrial links connecting Saudi Arabia
with bordering countries; (Kuwait, Bahrain, Qatar, UAE, Jordan,
Yemen, and Iraq).
Roadmap design for promoting new services and campaigns to
maximize customer lifetime and loyalty, increase revenue and
decrease churn.
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• Marketing Strategy execution.
Business planning and product development.
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Campaigns preparing, launching, analysis and pre-post
assessment.
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• Business cases building and getting finance approval.
• Bulk SMS/ISMS managing, controlling and launching.
• Customer base segmentation and market research.
• Data Analysis, mining and visualization.
Projects management, coordination and control.
• Create and Manage Wholesale cross border projects.
• 3G project dimensioning, design, implementation and acceptance.
Prepare the most-efficient solutions for the national and
international TMO's (Tailor Made Offers).
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Check and validate the suppliers BoQs, terms and conditions of the
offers and the SOW.
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• Follow up the suppliers POs delivery and invoicing.
• Pitched ideas on how to improve performance and efficiency.
Proactively participated in meetings and helped create new
practices.
Managed delivery of end-to-end projects.
• Implement the project design.
• Supervised and delegated tasks to the team.
Successfully identified client needs in order to make
recommendations on the most effective forms of production based
on each project's individual budget.
Develop and overseeing instructional manuals and materials.
Provide occupational training that suits students existing
aptitudes.
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• Perform skills assessments.
• Track student progress.