SHIFT INCHARGE
Redha Al Ansari Exchange
Total years of experience :10 years, 11 Months
• More than 7 years of diversified experience in different financial institutions.
• Practiced professional in dealing with money market and foreign exchange operations
• Professional in handling currency and derivatives market with foreign exchange sales.
• Has gained valuable expertise in forex transactions & management, including currency transfers, SWIFT, Nostro transactions, inward & outward foreign remittances, etc
• Outstanding communication and problem-solving skills
• Devoted to achieve customer satisfaction in addition to meet and exceed expectations
• Helpful and well mannered
WORKING EXPERIENCE
AL GHURAIR EXCHANGE LLP
DUBAI UAE
ASST IN CHARGE & FOREX WHOLESALE ASST
2014-2018 PRESENT
Job Responsibilities:
• Analyzing money market fluctuations with respect to currency performance and providing advisory support to the parties involved
• Buy and sell of foreign currency to other exchange houses thus ensuring the authenticity of the notes specially US dollars, and Euro and Pound Sterling.
• Coordinated with financial institutions for all business.
• Identifying the new potential business segments and new markets and developing the same.
• Overall in charge of the branch: operation, management, marketing and administrative.
• Handles foreign currency trading in the market as well as buying and selling with high level of expertise: Investigates notes to determine genuine from counterfeit, balances transaction and ensure that no shortage and overages, no double postings and misclassifications
• Have excellent time management skills & can meet the deadlines without delay.
• Well experienced in building relationship, customer service & general administration
• Systematic and methodical approach to work.
• Ability to put in extra efforts when called for.
• Create SIF files as well as uploads and verifies WPS files for approval of Ministry.
• Manage staffs weekly
Maintain high standard of service and hospitality of customers.
Provide excellent customer service, handling multy currency transaction and process outward telegraphic/electronic transfers, wire transfers and various instant on line / internet based transfers.payout domestic and international incoming remittances.Preparing daily, weekly and monthly sales report.
Attend to customer complaints, enquiry and needs.Build customer loyality through courtesy and friendliness.
Follow fraud prevention and security procedures and strictly abide by the U A E central bank regulations against the money laundering and terrorism financing
Anti-Money Laundering (AML) Seminar conducted by Redha Al Ansari Exchange in 2010, 2011 and 2012
➢ Sales Executive, IMPULSE INTERNATIONAL PUBLICATION, KARNATAKA, INDIA (June2006- Dec 2009)
Duties and Responsibilities
* Responsible for dealing and customers for their needs
* Maintaining the daily work report of in/ out stocks
* Client for various administrative works
* Arrange item on their respective place
* Prepare sales invoice.
* Monitoring daily transactions, preparing sales report on a daily basis
* Resolve problem arising from customer complaints and handling unusual requests and enquiries with regard to price
Seminar Attended
S.S.L.C MS Office Applications Internet & Email Operations