SYSTEM Support
NAHIL COMPUTERS
Total years of experience :4 years, 9 Months
• SYSTEM Support (June 2010 to June 2012) in NAHIL COMPUTERS
COMPANY Kingdom of Saudi Arabia
• Desktop Engineer in LAPTRONICS TECHNOLOGIES
desktop support full work,
server also
T- NAGAR, Chennai, India (Dec 2008 to Act 2009)
• Desktop Engineer in SREE COMPUTER SYSTEM,
T-NAGAR, Chennai, India (June 2007 to Aug 2008)
Tasks performed during job: • Trained the new recruited users so they should be able to do work as fast as possible.
• Attended different lectures of specialist which helps to increase efficiency of users.
• Managed the PCs of all users by using new technologies.
• Created different articles which help user in their training period.
• Maintained computing facilities and managed any printers.
• I can handle above 500 end users for single.
Windows (Win2K, Win2K3, XP, Vista, Windows 7)
MS-Office, MS-Outlook and Outlook Express
HTTP, IMAP4, POP3, SMTP
Academic project: Project Name "RESOURCE MANAGEMENT USING MOBILE"
Role Developer
Responsibilities System Study, Design, Coding and Documentation
Project Description To maintain the resource and reduce the complexity of work by using through mobile without internet
Technology used C#. Net, SQL Server
Period 5 Months
Job responsibilities in System Administrator and Maintenance
Exchange server 2003 and creating user, configuration and troubleshoot for client and
Server side in MS outlook and outlook express,
Exchange daily and DC weekly and monthly backups in VERITAS server backup,
Install exchange server 2003, window server 2003, windows 2008 and maintenance,
Maintenance file server, ISA proxy server,
Joining the domain in group of computer from DNS and DHCP,
Assigning the IP address for each computers in DHCP server setup,
Maintenance Client side 2003 ms outlook, 2007 ms outlook, 2010 ms outlook.
Troubleshoot window operating system problems (All Problems) and grimping network cable and troubleshoot LAN connections, internet explorer, wireless, proxy, smtp, Firefox,
Installation, configuration, maintenance and upgrade of windows operation system (s) on multiple laptop and desktop machines,
Drivers, Application, Software installation and troubleshooting, LAN maintenance and network troubleshooting,
Troubleshoot research and resolve issues and problems associated with client performance, capacity issues, and other windows related issues,
Performs workstation maintenance, and creates and maintains image installs for various hardware platforms and configurations,
Assigning permission and policies for the user, managing printer, backup and restore and security updates.
Troubleshoot & maintaining the MacAfee antivirus,
Troubleshoot the user problem by taking remote, net meeting as well third party software (Ex: VPN),
• Master of Science (M.Sc) - Information Tech, Bharathidasan University, - Apr 2007
• Bachelor of Science (B.Sc) - Industrial Electronics, Bharathidasan University, - 2005
• Post Diploma in Network Technology (PDNT) course done at REC College in India. • Microsoft Certified System Engineering (MCSE 2003) at RJP InfoTech in India.