farouk mansour

منفذ عمليات at e g

• Egypt - Cairo
• September 2007 to March 2010

Place of Work: The Economic Group for Brokerage, Elmohandseen, Giza, Egypt.
September 2007- March 2010: Working as Customer Service Clerk.
• receiving a coding form of the customer after the contract
• Receive the current statement balances of the customer and book them on Central Depository and Bookkeeping of Securities system
• Receive customer complaints
Coding Management: Name of the Company: the Economic Group for Brokerage
Job description: • Update the customer data
• Record customer data on the screen of "Bims"
• Transferring the customer balances from the old code to new code
Department of corrections: Name of the Company: the Economic Group for Brokerage
Job Description: • prepare statement processes to be corrected
• Completion of documents required for correction
• Send the corrections to make sure of their implementation.

Booking Section: • Name of the Company: the Economic Group for Brokerage
Job Description: • Booking Customer balances
• Review the balances of customers and match them to disclose the client's account
• Making settlement of the same day after the end of the session.
• preparing a report on the position of the settlements and the Booking balances