IT Administrator
PGS Gulf Contracting LLC
مجموع سنوات الخبرة :17 years, 7 أشهر
• Managing Network Connectivity/Security for multiple companies including Cafedumonde, Xanadu and PGS Gulf Contracting.
• Configuration and management of Cisco Router, ASA Firewall and Cisco Switches.
• Providing support to users in day to day activities including installation, and configuration of software suites, Operating Systems and Hardware Management.
• Managing and Troubleshooting Servers including ISA, DHCP, Domain etc.
• Installation, Management and Configuration of Micro Financial Suite.
• Planning and implementation of Network Security, Firewall, File Permissions, Backup and Disaster Recovery.
• Deployment of Micro ERP Solution across UAE for all locations.
• Complete deployment of Exchange Server 2008.
• Managing a LAN/WAN network of more than 100 users spread across UAE at multiple locations.
• Communication with Vendors and Service Providers for Procurement for all IT Equipment and Internet Services.
08/2011 - Todate Sefam Pvt Ltd, Lahore Pakistan
Network Administrator
Responsibilities: • Ensuring uninterrupted transmission of data from branches to head office through continuous monitoring and maintenance of all systems involved.
• Configuration and management of Cisco Router, ASA Firewall and Cisco Switches.
• Enabling end users to raise complaints VIA SMS by implementing SMS gateway.
• Managing and Troubleshooting Servers including ISA, DHCP, Domain etc.
• Complete deployment and configuration of IBM Blade Servers, IBM SAN Storage and IBM Tape Library.
• Planning and implementation of Network Security, Firewall, File Permissions, Backup and Disaster Recovery.
• Complete deployment and configuration of Manage Engine ServiceDesk.
• Complete deployment and configuration of Moodle (CMS)
• Installation, configuration and management of Untangle Firewall.
• Deployment of Oracle 11G R1 DBMS for Retail Management System.
• Deployment of Retail Management System for more than 450 locations including Point of Sales, Head Office, Warehouse.
• Complete deployment of Mdaemon Email server including Blackberry Enterprise Server.
• Managing a LAN/WAN network of more than 1000 users.
07/2010 - 07/2011 Nets International, Lahore Pakistan
Network Engineer
Responsibilities: • Monitoring, Management and first line troubleshooting in Network Operations Centre (NOC)
• Proving 24/7 Level 1 & 2 remote support to customers in USA and UAE region.
• Network Administration including Servers, Routers, Switches, Software and providing relevant desktop support to internal departments.
• Ensuring 99.99% customer satisfaction with no SLA breached.
• Managing customer complete network including Routers, Layer 2 & 3 Switches, Firewalls, IPS and Database Servers.
• Monitoring Link bandwidth by using ManageEngine Netflow Analyzer.
• Monitoring Customer applications and databases, like Active Directory, Exchange 2007 and SQL Server.
• Managing Cisco equipment across LAN/WAN using tools like, KiwiCAT Tools enterprise, NagiosXI etc.
• Configuration and backup of Routers and Switches using KiwiCat Tools.
• Tested monitoring tools like Nagios, SolarWinds NPM/APM, IP Monitor, ManageEngine, CommView etc.
05/2008 - 05/2010 Alliance Marketing Ltd, London
Assistant Network Administrator
Responsibilities: • Installing, Maintaining and configuring MS Windows Server 2003.
• Configuration and Maintenance of Exchange Server 2003.
• Setting up DNS, Active Directory, WINS, and DHCP.
• Installation and configuration of Windows XP Professional.
• Setting up Routers and Switches.
• Wireless Networks configuration with proper security.
• Installation and Configuration of MS Small Business Server 2003.
• Installation of MS SQL server and Basic Level administration.
• Dealing company clients for IT related problems.
03/2008 - 05/2010 PC World, Charlton London
Hardware/Software Engineer
Responsibilities: • Dealing customers and providing them with product details and advising them what is more suitable for their individual/company requirements.
• Installation and configuration of Windows XP/Vista.
• Providing over the phone support to clients.
• Troubleshooting Hardware/Software related issues.
• Dealing with client queries in the field and providing onsite solution.
• Repair and Maintenance of PC's/Laptops.
• Set up and maintenance of company's Network Based on MS Windows 2003 Server with Active Directory.
• Installation and configuration of various software, hardware and network equipment: Network Server, Print and Application Servers, Internet Servers, Network Nodes, RAID Configuration, Switches, Routers, Firewalls both hardware and software based, software applications installation and maintenance.
• Providing support to clients for email systems using MS Exchange Server 2000 - 2003 and MS Outlook.
• Support for DNS, WINS, DHCP and other Network services.
• Desktop Support.
• Troubleshooting different hardware and software problems.
• Building new computers for clients: Installing Motherboards, Processors, Hard Drives and Installation of different cards.
• Installation and configuration of Microsoft Operating Systems and other applications.
05/2005 - 10/ 2005 Micro-net Broadband Limited
Internee
Responsibilities: • Implementing ADSL Connection.
• Managing ADSL Network.
• Network Cabling and Implementation.
• Configuring Routers and Switches.
• Communicating with clients over the phone and providing Technical support.
BSC (Hons) Applied Business Computing Online Application Management System