Farzam Hassan, Customer Support Representative

Farzam Hassan

Customer Support Representative

Walmart

Location
United Arab Emirates - Dubai
Education
High school or equivalent, Accounting And Business Studies
Experience
0 years, 8 Months

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Work Experience

Total years of experience :0 years, 8 Months

Customer Support Representative at Walmart
  • Pakistan - Lahore
  • July 2023 to December 2023

I have Worked 5 Months in an International Campaign At Ibex ( Walmart ). As a Customer Support Representative at Ibex for Walmart, my primary role was to handle customer inquiries and resolve issues effectively. Operating within a call support environment, I provided assistance over the phone, ensuring prompt and satisfactory resolutions for customer concerns. I addressed product-related questions, and promoted additional services when appropriate. Collaborating with team members, I upheld quality standards and contributed to enhancing the overall customer experience.

Education

High school or equivalent, Accounting And Business Studies
  • at Lahore Grammar School
  • August 2024
High school or equivalent, Business Studies And Education
  • at Lahore Grammar School
  • May 2022

Specialties & Skills

Conflict Resolution
Technical Support
Teamwork
Adaptability
Mass Communication
Problem-Solving
Conflict Resolution
Excellent Communication
Technical Proficiency
CLOSING (SALES)
OPERATIONS
CUSTOMER SUPPORT
Adaptability
Time Management
Teamwork

Languages

English
Expert
Urdu
Native Speaker