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Fatema Afrouse, Senior Central Support Officer

Fatema Afrouse

Senior Central Support Officer ·Centre for Bioenergetics

Bangladesh

Master's degree, Economics

Work experience

Total years of experience: 1 years, 4 months

Senior Central Support Officer

February 2025 - January 2026

Centre for Bioenergetics

Dhaka, Bangladesh

February 2025 - January 2026

• Streamlined administrative processes, achieving a significant reduction in operational costs and enhancing overall workflow efficiency.
• Managed documentation, scheduling, and correspondence, ensuring financial transactions were handled accurately and efficiently.
• Facilitated interdepartmental communication and reporting, leading to improved customer retention and satisfaction.
• Organized and maintained data and filing systems, promoting better accessibility and performance across the team.
• Assisted in event planning and logistics, contributing to successful team initiatives and enhanced collaboration.

Company industry:
Medical Clinic
Job role:
Medical, Healthcare, and Nursing

Junior Executive

May 2024 - August 2024

AJI Alliance

Dhaka, Bangladesh

May 2024 - August 2024

• Developed and organized high-quality documentation through meticulous drafting, editing, and proofreading, ensuring clarity and consistency in all communications.
• Conducted thorough research on industry trends to support administrative initiatives, enhancing overall team productivity and alignment with organizational goals.
• Analyzed customer feedback and market data to identify operational gaps, recommending actionable solutions that improved workflow efficiency and team collaboration.
• Assisted in the creation of presentations and reports, contributing to informed decision-making processes and effective stakeholder communication.
• Maintained organized records and files, ensuring easy access to information and supporting seamless administrative operations.

Company industry:
Scientific Research & Development
Job role:
Consulting

Education

Jagannath University

April 2024

April 2024

Master's degree, Economics

Bangladesh

GPA (point): 3.51 out of 4

GPA (point): 3.51 out of 4

Published my thesis work. And published an article on international Journal, MDPI
View attachment

Jagannath University

January 2023

January 2023

Bachelor's degree, Economics

Bangladesh

GPA (point): 3.38 out of 4

GPA (point): 3.38 out of 4

Skills

Admin Assistant
Intermediate
Admin Assistant
Intermediate
Customers service
Intermediate
Customers service
Intermediate
Financial Management
Intermediate
Financial Management
Intermediate
Market Analysis
Intermediate
Market Analysis
Intermediate
Team Leadership
Intermediate
Team Leadership
Intermediate

Languages

English

Expert

Hindi

Intermediate

Bengali

Native Speaker

Hobbies and interests

Traveling
Gardening
Research