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fatemah orabi, Customer Accounts Officer

fatemah orabi

Customer Accounts Officer·Kayf Card Company

Saudi Arabia

Bachelor's degree, Business department

Work experience

Total years of experience: 7 years, 1 months

Customer Accounts Officer

January 2025 - November 2025

Kayf Card Company

Riyadh, Saudi Arabia

January 2025 - November 2025

• Managed customer accounts and maintained accurate records.
• Conducted daily client follow-ups ensuring timely issue resolution.
• Coordinated with internal departments to support smooth operations.

Company industry:
Administration Support Services
Job role:
Accounting and Auditing

Sales Executive / Events Coordinator

January 2022 - December 2024

Saadeddin Pastry

Riyadh, Saudi Arabia

January 2022 - December 2024

• Supported sales operations and assisted in achieving sales targets.
• Managed client relationships and handled customer inquiries.
• Coordinated promotional activities and sales-related campaigns.

Company industry:
Catering, Food Service, & Restaurant
Job role:
Sales

Customer Service & Reception

January 2016 - January 2018

Saudi British Hospital

Riyadh, Saudi Arabia

January 2016 - January 2018

• Delivered front-desk customer service and administrative support.
• Managed appointments, inquiries, and client coordination.

Company industry:
Medical Hospital
Job role:
Customer Service and Call Center

خدمه عملاء

April 2016 - March 2017

المستشفى السعودي البريطاني

Riyadh, Saudi Arabia

April 2016 - March 2017

Company industry:
Hospitality & Accomodation
Job role:
Community Services

Sales Associate

February 2013 - February 2014

Versace

Riyadh, Saudi Arabia

February 2013 - February 2014

• Delivered premium customer service in a luxury retail environment.
• Supported sales activities and achieved assigned targets.

Company industry:
Hospitality & Accomodation
Job role:
Sales

Education

Imam Muhammad bin Saud University

January 2020

January 2020

Bachelor's degree, Business department

Saudi Arabia

جامعة الامام محمد بن سعود

January 2016

January 2016

Bachelor's degree, ادارة اعمال

Saudi Arabia

Skills

Secretarial
Expert
Secretarial
Expert
Teaching
Expert
Teaching
Expert
Team oriented
Expert
Team oriented
Expert
Intercultural Communication
Expert
Intercultural Communication
Expert
Tutoring
Expert
Tutoring
Expert
التخطيط
Intermediate
التخطيط
Intermediate
ادارة المشروع
Beginner
ادارة المشروع
Beginner
مهارة العمل الجماعي
Expert
مهارة العمل الجماعي
Expert
الادارة الذاتيه
Intermediate
الادارة الذاتيه
Intermediate
CLIENT SERVICES
Intermediate
CLIENT SERVICES
Intermediate
CONFLICT RESOLUTION
Intermediate
CONFLICT RESOLUTION
Intermediate
COORDINATING
Intermediate
COORDINATING
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
DETAIL ORIENTED
Intermediate
DETAIL ORIENTED
Intermediate
INTRAOCULAR PRESSURE
Intermediate
INTRAOCULAR PRESSURE
Intermediate
PLANNING
Intermediate
PLANNING
Intermediate
SALES OPERATIONS
Intermediate
SALES OPERATIONS
Intermediate
SALES SUPPORT
Intermediate
SALES SUPPORT
Intermediate
Secretarial
Expert
Secretarial
Expert
Teaching
Expert
Teaching
Expert
Team oriented
Expert
Team oriented
Expert
Intercultural Communication
Expert
Intercultural Communication
Expert
Tutoring
Expert
Tutoring
Expert

Languages

English

Intermediate

Memberships

اعالي

منظمة

January 2019

Hobbies and interests

التصوير