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fatemeh zakeri, Multitasking: Teller, Head Teller, CSE & Personel Banking Advisor

fatemeh zakeri

Multitasking: Teller, Head Teller, CSE & Personel Banking Advisor

Emirates NBD

Location
United Arab Emirates - Abu Dhabi
Education
Master's degree, International Business
Experience
17 years, 4 Months

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Work Experience

Total years of experience :17 years, 4 Months

Multitasking: Teller, Head Teller, CSE & Personel Banking Advisor at Emirates NBD
  • United Arab Emirates - Abu Dhabi
  • My current job since March 2008
Internship at National Bank of Dubai in Retail Department
  • United Arab Emirates
  • January 2008 to December 2008

• Internship in National Bank of Dubai in Retail Department 2008

at Bank Saderat Iran in Accounting & Clearing Department
  • January 2007 to December 2007

• Worked in Bank Saderat Iran in Accounting & Clearing Department 2007

Education

Master's degree, International Business
  • at University of Wollongong
  • July 2014
Bachelor's degree, Management
  • at Abu Dhabi University
  • January 2012

Magna cum laude graduate of Bachelor of Business Administration Abu Dhabi University, Major in Management Abu Dhabi, UAE 2011-2012

Bachelor's degree, Business Administration
  • at Al Khwarizmi International College
  • January 2008

Diploma Degree Al Khwarizmi International College Business Administration

Specialties & Skills

International Marketing
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Customer Service
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Group Presentations
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Effective Communication
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Teamwork
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Customer service
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Initiative
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Administration
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Sales knowledge
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Languages

Hindi
Expert
Urdu
Expert
Arabic
Intermediate
English
Expert
Persian
Expert

Training and Certifications

FinnOne Systems ENBD (Training)
Training Institute:
Emirates NBD
FACTA (Training)
Training Institute:
Emirates NBD
Role Based Assessments For Teller (Training)
Training Institute:
Emirates NBD
Certificate Program for Tellers (Training)
Training Institute:
Emirates NBD
Managing My Performance (Training)
Training Institute:
Emirates NBD
Customer Service Charter – Teller (Training)
Training Institute:
Emirates NBD
Selling & Cross Selling (Training)
Training Institute:
Emirates NBD
NBD Course 2:CIF & and Customer Account (Training)
Training Institute:
Emirates NBD
AML-e Learning Module (Training)
Training Institute:
Emirates NBD
System Security Fundamentals (Training)
Training Institute:
Emirates NBD
Retail Bank Products - Auto Loans (Training)
Training Institute:
Emirates NBD
Operational Risk Awareness BM (Training)
Training Institute:
Emirates NBD

Hobbies

  • Chess
  • Socialising with friends
  • Reading Economic Times