Human Resources & Training Manager
Al Diar Gulf Hotel & Resor
Total years of experience :23 years, 5 Months
Conduct Induction Program for all new employees.
* Implement systems to evaluate the training effectiveness.
* Recommend / implement employee recognition schemes.
Talent Management
* Encourage culture of continuous improvement through own
actions.
* Ensure that all the staff has career plan with development
needs and milestones.
* Recommend and implement development centers.
* Took an active role in the welfare, safety, development and
well-being of associates and provided advice counseling and
truthful feedback to top management.
* Established and monitored Manpower and succession Plans.
Handling processes conducted by management, procedures
housed in the HR Division, performance management systems
focus on the outcomes on products of work and how the work
gets done.
* Maintaining an online appraisal system conducted by Abu-
Dhabi Government.
* Participating in the Municipality evaluation committees for HR
& Strategic consultants.
Key responsibilities:
Performance Management
* Conducts appraisers training (Annual appraisal process).
* Facilitates appraisers in identifying SMARTER goals.
* Recommend / implement guidelines for increment and
promotion.
Resume of
HR Practices:
* Implement HR practices like employee satisfaction survey.
* Grievance and disciplinary procedures.
* Effectively manage payrolls.
Based on the past record of achievements, has been promoted as
a Deputy General Manager with full responsibility of strategic
planning, business development, sales & marketing operations,
budgeting and sales forecasting. Customer-service oriented,
promotional activities, cost containment, profit maximization,
administration and P & L performance.
Successfully increased guest satisfaction level by remaining easily
accessible and attentive to guests. Ensured the entire
guesthouse carried a positive image of the hotel. Inspected all the
rooms for cleanliness, amenities as per the standard and
appearance of the staff and telephone etiquette. Quickly gained a
reputation as a leader and acknowledgement for outstanding
customer service.