فاطمة رامزينا

• Worked on web-hosting products and platform functionalities related to domain, DNS, SSL, and
website management.
• Analyzed technical issues, validated configurations, and ensured smooth functioning of hosting
environments.
• Collaborated with cross-functional teams to understand requirements and improve product
workflows.
• Contributed to improving customer-facing workflows by identifying gaps and suggesting
enhancements.

• Worked on digital banking products, including transaction validation and KYC-related workflows.
• Performed manual testing (smoke, sanity, regression, UAT) to ensure application performance and
usability.
• Participated in Agile ceremonies and supported continuous delivery.
• Created and executed test cases, logged defects in JIRA, and maintained test documentation.
• Ensured end-to-end quality of banking modules such as customer service, HR, and fraud reporting
systems.

WhatsApp Banking: Performed API request/response testing and error handling checks. Conducted
manual testing of the WhatsApp-based digital banking service. Conducted manual testing of digital
banking transactions, ensuring accuracy in finance workflows and customer interactions.
Tab Banking Application