Fathima Safna

taught basic computer skills and Microsoft Office tools to beginners. taught mehendi application techniques to beginners, including children.

Managed day-to-day administrative operations for a branch office, including correspondence, scheduling, and record-keeping.
Developed and maintained electronic and paper filing systems, improving document retrieval and accuracy.
Used Microsoft Word, Excel, and PowerPoint daily to prepare reports, maintain records, and support office communications.
Provided front-line customer and staff support, handling inquiries and coordinating with other departments.
Assisted with basic IT troubleshooting for office equipment and computer systems as needed.

Installed and configured desktop computers and laptops for staff and students.
Provided first-level hardware and software troubleshooting support.
Assisted with Windows OS and application installation and configuration.
Supported printers, scanners, and other peripheral devices.
Helped students and staff resolve technical issues in computer lab setings.
Maintained computer lab systems and prepared basic usage/maintenance reports.