Data Analyst
Mas holdings
Total des années d'expérience :2 years, 4 Mois
Developed and implemented a predictive model to forecast customer churn,
resulting in a 10% reduction in churn rate and a 5% increase in customer retention.
Collaborated with cross-functional teams to design and implement a new data
governance policy, ensuring data accuracy and integrity and reducing data-
related errors by 25%.
Developed and maintained a suite of reports and dashboards (month to date)
to track key performance indicators (KPIs), resulting in a 15% increase in
data-driven decision making across the organization.