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Fathimath Hanna, customer support executive

Fathimath Hanna

customer support executive·LuLu Forex

India

Bachelor's degree, commerce

Work experience

Total years of experience: 1 years, 7 months

customer support executive

December 2024 - Present

LuLu Forex

Kerala, India

December 2024 - Present

Performed foreign currency exchange transactions with a
ccuracy.Assisted customers with travel currency cards and related services.Ensured compliance with KYC and AML guidelines.Maintained daily cash reconciliation and transaction reports.Delivered high-quality customer service and resolved queries

Company industry:
Financial Services

Education

Mahatma Gandhi University (Kottayam)

April 2023

April 2023

Bachelor's degree, commerce

India

GPA (point): 5 out of 5

GPA (point): 5 out of 5

Ghss chengamanad

January 2019

January 2019

High school or equivalent, Science

India

Skills

CASH FLOW MANAGEMENT

Intermediate

CASH MANAGEMENT

Intermediate

ACCOUNTING

Intermediate

COMPLIANCE REQUIREMENTS

Intermediate

CUSTOMER SERVICE

Intermediate

INVENTORY CONTROL

Intermediate

PAYMENT PROCESSING

Intermediate

RETAIL EXPERIENCE

Intermediate

SALES

Intermediate

STOCK MANAGEMENT

Intermediate

Call Center

Beginner

Customer Service

Expert

Microsoft Excel

Intermediate

Administration

Intermediate

Accounting

Intermediate

Management

Intermediate

Sales

Intermediate

Marketing

Beginner

Microsoft Office

Intermediate

Customer Care

Intermediate

Languages

English

Expert