Fatima Alzahraa Hijazi, ممثل خدمة عملاء

Fatima Alzahraa Hijazi

ممثل خدمة عملاء

Aramex

Location
Jordan - Irbid
Education
Bachelor's degree, English Literature
Experience
1 years, 5 Months

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Work Experience

Total years of experience :1 years, 5 Months

ممثل خدمة عملاء at Aramex
  • Jordan - Amman
  • October 2021 to November 2021
Customer service employee at Extensya
  • Jordan - Irbid
  • July 2020 to September 2021

I work for Extensya as a customer service employee and have worked in more than one account, including online stores such as Mumzworld, which sells specialized products for mothers and children in the Middle East, and customer service accounts such as the Careem delivery app. Where the work period lasted more than one year .

Education

Bachelor's degree, English Literature
  • at Jadara University
  • January 2020

I studied 3 years at Jadara University, my major is English language and graduated with an honors degree and obtained a certificate of participation in the debate championship at the level of the Kingdom and a certificate of "Ana Usharek/ Usharek +" program, which works to train students to make them leading figures in the future, and also obtained a certificate of participation in the scientific day.

Specialties & Skills

Team Leadership
Grievance Resolution
Communicate Effectively with Customers
مهارات التواصل

Languages

English
Expert
Arabic
Expert

Training and Certifications

Debating championship (Certificate)
Date Attended:
September 2020
Valid Until:
January 9999
Ana Usharek / Usharek + (Certificate)
Date Attended:
May 2019
Valid Until:
January 9999