fatima awad, officer

fatima awad

officer

first gulf bank (fgb)

Location
United Arab Emirates - Abu Dhabi
Education
Bachelor's degree, banking
Experience
24 years, 9 Months

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Work Experience

Total years of experience :24 years, 9 Months

officer at first gulf bank (fgb)
  • United Arab Emirates - Abu Dhabi
  • My current job since June 2007

* Prepare the Awarding Letters.and Coordinate between the Credit Admin and Customer to complete the additional founding. * Responsible of consultants’ and contractors’ registration approval. Responsible to coordinate procedures with other Department. Responsible of Oracle System for all Tenders stages Responsible of all forms & Correspondences in section and contest Tender and Contracts Manager for approval. Prosecution late Awarded Tender Letter & pursuing with Credit Admin. Dept. * Receive all customer authority Cheques and check them according to the list and Stamp, Count, verify customer Signature and type the account no. for all received Cheques . * Prepare the Mortgage Contract according to the complete received Cheques from customer. * Attend to customer service requirements to ensure that all customers’ inquiries are well attended in a timely manner. * Handle accounts opening function with the required information obtained from the customer in accordance with the bank policy and ensure all the required documents are completed.* Submitting the Accounts Opening Forms to the Retail Operations Department *
Offering loans for the customers, facilities for the construction companies, and Emirati Al Awwal for locals.* Following up with the customers regarding their facilities requests and inform them once we receive the approval. * Processing Performance Bond for the contractors. * Preparing MIS for the performance bond facilities *Working in the Retention Department.
* Preparing Liability Letters, calculating all liabilities and issuing the letters. * Preparing a daily report for the loans already settled.
* handle the registration of the contractors and the consultants to be listed in the bank, reviewing their profiles and documents and ensure all the requirements are tally with the bank policy. Input the new projects to the system. * Issuing the result of tenders and send it to the consultant and the contractor.

suport staff at union national bank
  • United Arab Emirates - Abu Dhabi
  • August 1997 to May 2005

1. Receiving and distributing Central Bank and Judicial Court notices to all of our Branches in an efficient and timely manner.
2. Collating the results and returning them to the Central Bank and the Judiciary Court. 3. Reporting customers who have more than four returned checks to the Central Bank, and closing their accounts 4. Preparing the authorized signatory books for all Branches and departments and sending them to the correct correspondents and organizations. 5. Process branch queries concerning customers black listed by Central Bank, to enable branches to open new customer accounts.Central Checking in BV about existence of accounts based on CB queries.
6. Completion of various administrative activities related to the operations Dept. 7. Dealt with multinational/multicultural customers 8 - Provided instant solutions to customer complaints
9 - Preparing all types of circulars and dispatch them
10.. Undertake routine translation for the Dept.
11. Translate court cases and Central Bank notices (Arabic / English) 12.Inter -act with branches & H.O departments in disposing off urgent nature in - 13.operating environment, frame work, , boundaries, working relationships 14.Posting of all cheque types 15.Transfer between the accounts 16. Credit all bank client salaries 15.Credit Central Bank accounts 16. Process all inward and outward remittances 17. Collecting all Visa Card applications from the branches & process them
18.Checking off all applications within the policy or not
19.Reply to all customer inquires related to visa card
20. Cancellation of all expired cards
21 Checking all the documents required if it is completed or not
22..Forward all unsecured applications and exceptions applications to RCSD 23. Receive & deliver all the applications and counter guarantees from the customers for LC & LG.
24. Checking all LC & LG applications and documents if its completed 25.type and process all types of LC & LG

Education

Bachelor's degree, banking
  • at Bachelor of Science Banking Management
  • June 1996

Specialties & Skills

Banking
Branches
Multicultural
All administration and typing skills both English and Arabic as well as translation
Experienced customer service

Languages

English
Expert
Arabic
Expert

Training and Certifications

many trainings (Training)
Training Institute:
baqnks training
Date Attended:
June 2007