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fatima hinnawi, Customer Service Representative & Sales Associate

fatima hinnawi

Customer Service Representative & Sales Associate·RAVA

Lebanon

Bachelor's degree, biology

Work experience

Total years of experience: 0 years, 7 months

Customer Service Representative & Sales Associate

March 2025 - September 2025

RAVA

Beirut, Lebanon •Remote

March 2025 - September 2025

• Resolved customer issues efficiently while maintaining a professional attitude which
increased sales through effective product recommendation.
Company industry:
Call Centers & Customer Care Outsourcing
Job role:
Customer Service and Call Center

Education

Lebanese University

June 2025

June 2025

Bachelor's degree, biology

Lebanon

Skills

Learning Management
Expert
Learning Management
Expert
Teaching English
Intermediate
Teaching English
Intermediate
Education
Intermediate
Education
Intermediate
Teaching
Expert
Teaching
Expert
ACTIVE LISTENING
Intermediate
ACTIVE LISTENING
Intermediate
ANALYTICAL THINKING
Intermediate
ANALYTICAL THINKING
Intermediate
BIOLOGY
Intermediate
BIOLOGY
Intermediate
CORPORATE STRATEGY
Intermediate
CORPORATE STRATEGY
Intermediate
CUSTOMER ENGAGEMENT
Intermediate
CUSTOMER ENGAGEMENT
Intermediate
EMOTIONAL INTELLIGENCE
Intermediate
EMOTIONAL INTELLIGENCE
Intermediate
RESEARCH
Intermediate
RESEARCH
Intermediate
SALES
Intermediate
SALES
Intermediate
Problem Solving
Intermediate
Problem Solving
Intermediate
Management
Intermediate
Management
Intermediate
Customer Service
Expert
Customer Service
Expert
Call Center
Intermediate
Call Center
Intermediate
Call
Intermediate
Call
Intermediate

Social profiles

Languages

English

Expert

Arabic

Native Speaker

French

Intermediate

Training and Certifications

Certifications
Fundamentals of Sales and Marketing
Training
french course
SALC
Jan 2025