Fatima Khan

+ Report directly to the CEO and oversee day-to-day business operations
+ Develop and implement operational strategies to improve efficiency and productivity.
+ Ensure al operations are completed on time and within budget.
+ Monitor business performance metrics and prepare operational report.
+ Manage yacht scheduing, inventory control, and operational planning
+ Coordinate with captains and crew to ensure smooth yacht operations.
+ Handle VIP clients and maintain high customer satisfaction standards.
+ Oversee guest relations and resolve customer concerns promptly.
+ Manage daiy cash transactions and coordinate with the accounts department.
+ Support sles iniatves and business growth activites.
+ Maintain compliance with company procedures and operational standards.
Fr Key Achievement: Successfully managed operations serving over 6000+ clients
in Dubats axury yacht charter sector

Managed booking requests from individual guests, travel agencies, and corporate clients.
+ Maintained and updated yacht availabilty across online booking platforms.
+ Processed reservations accurately and efficient.
+ Coordinated social media activites and digta marketing campaigns.
+ Assisted in achieving monthly booking and revene targets.
+ Prepared tri sheets and coordinated daly operations with yacht reves
+ Colected customer feedback
and enhanced service quai.
+ Ensured seams communication between clients and operational teams.