Customer Service Representative
Vibes Events
مجموع سنوات الخبرة :9 years, 6 أشهر
• Experience dealing with customer queries
• Worked as information point, usher, registration and sales staff in various trade shows and conferences.
• Data entry and data handling for registration in trade shows.
• Preparing sources of data and transferring to data base.
• Trained in MAXIMO system to update and make amendments in their contract module.
• Providing transactional HR support across all processes.
• Maintaining employee records.
• Setting up meetings.
• All employment documentation.
• Organizing and rolling out staff training initiatives.
• Updating HR Advisors with employee relation's issues.
• Conducted a project to prepare for future training schedules for employees and employee satisfaction survey campaign.
KEY ATTRIBUTES
• Comfortable being the first point of contact for all HR related enquiries.
• Able to work in a busy and varied role that requires good attention to detail.
• Accurate, timely, confidential and efficient record-keeping.
• Keeping abreast of changes in HR policies and procedures.
Deans list of toppers - 2016 till 2018