Fatima Sultan

Job Responsibilities:

 Teach Social Studies for grade seventh and eighth.
 Teach World History for grade ninth and tenth.
 Teach Economics for grade eleventh.
 Teach Life Skills for grade ninth, tenth and eleventh.
 Had to prepare all the ppt. notes to teach for all the grades and subjects.
 Had to make quizzes for all grades and subjects.
 Had to make exam papers, revision sheets, weekly & daily lesson plans.
 Worked with admin odd jobs on IT.

Business Dev & Projects Manager February 2014 - August 2014
PerformICT-Riyadh

Job Responsibilities:
• Develop and document high-level strategies for accomplishing specific
project objectives.
• Facilitate and lead effective project meetings, manage change and conflict, and develop resource planning estimates to manage project workload and productivity.
• Support project management team members to ensure success of projects.
• Acquire in depth knowledge of our software and solutions.
• Conduct prospecting and lead follow up from telesales led activities.
• Deliver corporate presentations and software demonstrations whenever
required.
• Qualify and manage opportunities including writing proposals and responding to tenders.
• Monitor and report on all activities and pipelines.
• Manage the sales, marketing, branding of the products and its social media
awareness.
• Maintain excellent customer satisfaction through effective account
management

Marketing & PR Director April 2013 - June 2013
GAE-Riyadh

Job Responsibilities:
• Marketing the business at all aspects in the establishment.
• Building its social media and branding.
• Getting the website prepared & launched on time.
• Prepared the main profile and its 4xSector profiles in PPT.
• Arranging human resource when necessary in urgency.
• Attending presentations and travelling when needed.
• SWOT analysis of Porto cabins when the agency was newly taken by us.
• Database filing and telemarketing on agencies for JV's and MOU's.
• Getting agreements of JV's and MOU's from different companies for our
4xsector's benefit.
• Public relations and having alliances with prospects at business success.
• Giving the brand statement idea: We will do 'Great Adventures 'at
business together!

Account Manager July 2012 - March 2013
Eye of Riyadh-Riyadh

Job Responsibilities:
• Responsible for client communications, conflict resolution, and compliance.
• Business Administrative and Management Skills.
• Extensive research and presentations on Software CRM and its getting
started training.
• Events management in uploading database on the website portal and maintaining its XL sheet database.
• Events media assistance as Project Marketing Coordinator.
• Routine Website observance reports.
• LinkedIn employees profiles reports.
• Mass emails assistance.

Human Resource Recruiting Officer April 2012-July 2012
First Mena- Riyadh

Job Responsibilities:
• Business Development & Following up new business opportunities and setting up meetings.
• Doing research and PDF projects on Client companies and their
competitors.
• 'Cold calling' companies to generate new business for Business
Development.
• Interviewing and testing job seekers to build a pool of people ready to fill vacancies.
• Getting vacancy details from employers and matching candidates to suitable jobs.
• Screening and short listing candidates before employers interview them.
• Building good relationships with employers so that they keep using your
agency.
• Keeping in touch with job seekers on my agency's books.
• Meeting targets for the number of vacancies taken or the number of people placed into jobs.
• Keeping records of clients, employers and vacancies.
• 'Headhunting' - finding and approaching candidates for executive or specialist jobs.
• Preparing CV templates of prospective CV's to submit to the client.

Events & Client Servicing Manager May 2010-September 2010
Preone0 - Jeddah \{Got Transferred to Riyadh\}

Job Responsibilities:
• Brainstorming of concepts on event - organizing.
• Research and project work on Competitors.
• Formatting of PowerPoint presentation for Events proposals.
• Initial stage of making ads.
• Data building.
• Searching and meeting the target to hire temporary human resource for the event requirements.


Coordinating Manager April 2004-March 2008
TESCO-Change Management - Jeddah

Job Responsibilities:
• Responsibilities include the administrative, e marketing.
• Making coordination for purchasing, ordering of the accounts products between the company and clients.
• Connecting links for communication between students & Edinburg
Business School - Herriot -Watt University MBA & DBA programs/UK.
• Also handling the account of TESCO -UNISA University of South Africa
undergraduate courses.
• As Coordinator & Chief Invigilator for exams, coordination of purchasing,
selling, ordering.
• Handled all the complaints and problems between the customers and the management s of UNISA University of South Africa and EBS
Edinburgh Business University
• Medium of a strong link of communication between MDCI Middle-east
in-charge for UNISA & students on all the issues.
• Researched on Tauzeef's potential at global, middle east & KSA level and presented a report on it.
• Researched for Business Development at Berlitz Language Centre.

Telesales Supervisor -Ladies Section December 1999-December 2002
SDD - Dallah Group- Jeddah

Job Responsibilities:
• Responsibilities include Marketing & Promotion of Pehla and Star Select
Bouquet of Satellite Channels.
• Renewals of subscriptions.
• Customer help and Complaints including Trouble Shooting.
• It gives me immense pleasure to add that I was so good at customer care that I used to receive most of the complaint calls diverted to me on the request of customers for my professionalism and by my
colleagues' both male and female depts. as I had up- to -date
knowledge of all the issues to handle and even sometimes technical part through the technical department to avoid minor complaints by letting the technicians concentrate on major complains.
• Trained in MQS adopted in SDD to generate complaints, customer care,
booking of contracts and checking customer status details.
• On the job Training to new salesgirls and supervised 10 salesgirls.

Job Responsibilities:
 Lesson plans.
 Arranging Charts and décor of classroom.
 Teaching all the subjects except languages.

SKILLS
 Excellent interpersonal and communication skills.
 Diplomatic and negotiation skills.
 A confident and positive attitude.
 The ability to work under pressure and meet targets.
 A professional mannered.
 Good administrative skills.
 The ability to work on your own initiative.
 Outstanding organizational skills.
 The ability to work with personnel from all levels.
 Tact and the ability to deal with difficult situations.
 An interest in career development and training within the workplace.