business developper
cmcco
Total des années d'expérience :5 years, 1 Mois
• Prospect for potential new clients and turn this into increased business.
• Research and build relationships with new clients.
• Set up meetings between client decision makers and company’s practice leaders/Principals.
• Plan approaches and pitches. Work with team to develop proposals that speaks to the client’s needs, concerns, and objectives.
Blom bank - retail (Beirut - Lebanon) - contractual
customer coordination - follow up
• Chasing clients with one or more unpaid and discuss the issue with them.
Credit cards operations - committee
• Check each client's background and ask for references for extra reassurance.
Marketing department - Telemarketing
• Marketing and selling credit cards to consumers.
• Identify potential buyers and convince them to buy the credit cards, by explaining the benefits the buyer will gain from purchasing the products.
Call center - customer service
• Provide quality customer service to ensure customer satisfaction and retention.
• Answer client's queries using problem solving skills to identify and resolve issues with payment systems, mobile banking, internet banking, and other transaction or account related situations for members.
Kamel El Assaad Law Office (Beirut - Lebanon) Aug. 2011 - Aug. 2012
Secretary
• Designed and implemented procedures and processes for all customers to be able to retrieve and access any information at any time.
• Implemented program of process improvement which reflects data to be more efficient and organized.
• Responsible for documenting and designing any process needed by GM to be applied.
• Provided administrative support to lawyers.
Dental and Beauty Clinic (Beirut - Lebanon) 2009 - 2011
Sales and medical assistant
• Identified prospective Clients.
• Promote sales to existing client.
• Recommended the appropriate services.
• Prepared and presented quotations to potential clients.
Lebanese International University (LIU) (Beirut, Lebanon) • Master of Business Administration Feb. 2013 - present Concentration: Management Information Systems
• Bachelor of Science in Management Information Systems