Head of Information Technology
Riyadh 2034 Asian Games Olympic Committee
مجموع سنوات الخبرة :18 years, 3 أشهر
• Created detailed documentation outlining project plans, timelines, deliverables, and milestones.
• Facilitated training sessions for end users on proper usage of hardware and software applications.
• Established strong relationships with vendors to ensure timely delivery of products and services at competitive prices.
• Developed comprehensive policies and procedures to support security protocols across all platforms.
• Evaluated vendor proposals for hardware and software upgrades and negotiated contracts for best pricing.
• Performed troubleshooting activities as needed in order to resolve technical issues quickly and efficiently.
• Oversaw IT budgeting processes including forecasting expenses, tracking expenditures, and identifying cost savings opportunities.
• Implemented data backup and recovery systems to protect against unexpected data loss or corruption.
• Analyzed business requirements to develop effective solutions that meet customer needs.
• Monitored performance metrics and provided reports on system utilization and operational status.
• Conducted regular audits of network systems in order to detect any potential vulnerabilities or threats.
• Identified areas for process improvements and developed actionable plans for implementation.
• Provided technical guidance to staff on the use of hardware, software, and other applications.
• Supervised and managed day-to-day operations of IT department by overseeing projects and providing technical support to staff.
• Developed and maintained IT infrastructure, including servers, networks, and storage systems.
• Provided technical support for hardware and software issues.
• Provide the IT support for the Saudi Team in the Islamic Solidarity Games in Konya (Turkey).
• Public relation Director for His Royal Highness VP of the of the Saudi Olympic & Paralympic Committee Prince Fahad Al Saud in Doha (Qatar) for the worldcup2022.
• Head of IT department of the World Combat Games Riyadh 2023, with full IT support of 16 combat sports and martial arts competitions
• Implemented best practices in customer service while responding promptly to inquiries from current and potential customers.
• Developed the Saudi Aramco KAFD (King Abdullah Financial District) Riyadh building contract.
• Identified areas for improvement in clients' financial plans, proposing new strategies and investments to maximize returns.
• Provided comprehensive financial advice to clients, demonstrating strong knowledge of investment products and services.
• Facilitated client meetings, reviewed financial goals and objectives, and presented tailored advice solutions.
• knowledge of contracting concepts, commercial and legal terms.
• Applicable public contract acquisition law and regulations, and applicable international contract law.
• Assists in developing quality and cost-effective FMS cases and contractual strategy to include elements & estimates for negotiation objectives for the purchase assets & services, budgets, financial issues and advises the Commander, Program Management Office (PMO).
• Reviews and analyzes the contractual approach of FMS Letters of Offer and Acceptance (LOAs), including Amendments, Modifications, and Notices.
• Prepares contract terms and conditions on contracts using approved contract models.
• Leads teams in medium risk/value sourcing process.
• Prepares bid requests for new operations.
• Acts as business unit SME on process interpretation and education.
• Reviewing and contributing to the development of (10) scopes of work and conditions of contract for key site contracts and (2) project contracting strategies and plans.
• Supervising, administering and reporting on the contractual aspects of major contracts.
• Prepare and submit payment request for processing by Finance and follow up with the External Expert to confirm receipt.
• Configured, implemented, and maintained Windows Server systems including DNS, DHCP, Active Directory, Group Policies.
• Created user accounts in Active Directory environment and managed group policies accordingly.
• Installed hardware components such as servers, hard drives, memory modules in accordance with best practices.
• Maintained and monitored network services, systems, and infrastructure to ensure optimal performance.
• Troubleshot network connectivity issues involving routers, switches and wireless devices.
• Provided technical support for users regarding system administration related issues.
• Coordinated with vendors and suppliers for procurement of new IT assets based on organizational requirements.
• Assisted other departments in resolving complex technical issues related to their respective areas.
• Investigated incidents reported by users related to system availability or performance degradation.
• Developed documentation related to system configurations and processes for future reference.
• Managed user accounts and group policies, folder access and security settings with active directory.
• Provided technical support to end users via phone, email, remote desktop sessions, and on-site visits.
• Trained employees across multiple departments on network operations, network management software and permissions.
• Train people in computer system use.
• Configured and maintained routers, switches, firewalls, VPNs, and other network infrastructure devices.
• Performed regular maintenance tasks such as patching, firmware upgrades, security audits.
• Monitored network performance and identified potential areas of improvement.
• Attending the user calls, by using Remedy Software.
• Creating Trouble Tickets.
• Configuration Remote Access Services and Dial-up Connections.
• Implemented access control policies for secure remote access to corporate networks.
• Resolved complex technical problems by researching new technologies and leveraging existing solutions.
• Provided technical support to network users in a helpdesk environment, troubleshooting hardware and software issues related to networking.
• Assisted in the design and implementation of new projects related to LAN, WAN, WiFi deployments.
• Supported end-users with their connectivity needs by providing assistance with internet access or email setup.
• Created detailed documentation for all aspects of the network including diagrams, topology maps, user guides.
• Installed and repaired network cables, including fiber optic cables.
• Performed routine maintenance and standard repairs to networking components and equipment.
• Documented help desk requests and resolutions.
• Installed network software, including security, and firewall software.
• Ran monthly network reports.