Fatimah Alnouruldeen

Oversee HR queries, and provide advice on policies, benefits, payroll processing, government
compliance, immigration, and other HR-related matters. Ensure all employees are informed about HR
procedures and best practices.
• Manage onboarding, working with PCS teams and external vendors to maintain high operational
standards.
• Handle expat queries and projects.
• Identify local HR priorities and collaborate with global BU People Partners on HR initiatives.
• Support PCS team members with labor laws.
• Act as a strategic partner to the Head of MENA and divisional leaders in Riyadh, developing and
implementing people strategies to enhance organizational effectiveness and achieve business
objectives.
• Drive talent development, identify skill gaps and implement solutions for team effectiveness and
leadership development.
• Lead change management efforts, ensuring smooth transitions during organizational changes and
alignment with company culture and values, including Mergers and Acquisitions (M&As).
• Lead expansion strategies and support the establishment of new teams, laying the foundations for
talent management and growth.
• Implement and oversee performance management processes to drive excellence and continuous
improvement.
• Collaborate with Talent Acquisition teams to attract and retain top talent, emphasizing diversity and
inclusion.
• Promote a positive employee experience through engagement strategies, including feedback
mechanisms and recognition programs.
• Use data-driven insights to inform People Divisional and Talent strategies.

Provides manpower and staffing solutions within MENA region with offices in Saudi Arabia, Bahrain, UAE, &
Iraq.
• Managed and oversaw all human resources operations and ensured their alignment with business goals.
• Managed the whole employee lifecycle from the visa issuance, induction, development to the
offboarding.
• Worked closely with stakeholders and clients to align employees’ experience with the company’s
objectives.
• Continually assessed existing policies, procedures, and programs and put forward recommendations to
improve efficiencies and employee satisfaction.
• Actively engaged in building strong relationships with internal clients and external stakeholders (Local
leadership team, GOSI Authority, Tamheer, immigration and Jawazat, etc.).
• Partnered with HR central functions including global staffing, hourly workforce, diversity, employee
relations, compensation and benefits, talent management and training, learning and development to
deliver process to meet business objectives.
• Reported, advised, and collaborated with higher management on in-country governance needs including
but not limited to (Labour law requirements, block visa requirements, Saudization requirements,
Netaqat quotas, Qiwa, Tamheer, Hadaf, GOSI).
• Aligned onboarding new joiners’ experience with the company’s brand and timely completing
onboarding tasks.
• Led employee relations casework, identified potential solutions to address different case types and
actions appropriately using guidelines.
• Acted as a change agent by looking for new ways to improve the employee experience and defined our
employee value proposition.
• Led the development of initiatives in line with Localization Strategy.
• Stayed abreast of local country employment laws, issues, and alerts to support the workforce effectively.
• Acted as a conduit for the effective review of Payroll with the Payroll team.

Managed the day-to-day HR management function.
• Established and led the HR functions on both strategic and operational levels; translated business
strategy and priorities into strategic HR objectives and ensured the right execution.
• Effective implementation of HR policies and procedures, compensation and benefits, training and
development, manpower planning, recruitment, and employee relations.
• HR Operations and Admin.
• HR Strategies.
• Recruitment (Local and International).
• Talent Management and Saudization.
• Government relations (GOSI, Muqeem, Ajeer,
Qiwa, Mudad, Eijar, Taqat, Nitaqat, Hadaf
License registration and HRSD).
• Employee relations and grievances.
• Compensation and benefits administration.
• Policy development and documentation.
• Payroll Administration.
• Client Relations
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• Documented and maintained job descriptions throughout the company, assisted with employee
evaluations and annual reviews.
• Kept current with laws and regulations affecting human resource functions, assured compliance and
advised department heads as necessary.
• Updated employee handbook as needed and ensure managers and employees follow handbook policies.
• Participated in the new hire orientation process and meetings.
• Assessed training needs to apply and monitor training programs.

Contacted prospective and future IUPUI students and supported any application process related inquiries
through Skype, phone and email.
• Helped students to understand the complex process of applying for undergraduate programs, scholarship
eligibility criteria, English proficiency requirements, and other topics.

Provided administrative/secretarial support for various departments/divisions such as answering
telephones, assisted visitors and resolving a range of administrative problems and inquiries.
• Scheduled and coordinated meetings, interviews, appointments, events, and other similar activities for
supervisors, which also include travel and lodging arrangements.
• Responsible for training of new employees who joined the organization when needed.