فاطمة المطوع, Specialist- Event & Services

فاطمة المطوع

Specialist- Event & Services

Zayed University

البلد
الإمارات العربية المتحدة
التعليم
ماجستير, MBA
الخبرات
19 years, 11 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :19 years, 11 أشهر

Specialist- Event & Services في Zayed University
  • الإمارات العربية المتحدة - دبي
  • أشغل هذه الوظيفة منذ نوفمبر 2016

• Responsible for handling all Events & Services operations tasks, rendering assistance on events to the internal and external clients at the ZUCC venue, and collaboratively functioning with a government and private clients.
• Handle daily operations such as budgeting, invoicing, and negotiating with vendors.
• Ensure health and safety across all the events.
• Formulate and revise all the policy and procedure of the units.
• Managed inquiries received and responded to all issue and closed it.
• Worked on automation projects (event management system, Oracle fusion for approval process, vendors system and complain management).
• Encourage external client relationships and closed many business leads.

Major Projects:
• Member & chaired automations project, example: chatbot for customer experience, event management system, & complain management system.
• Managed Expo 2020 volunteer program event for DP world in ZUCC.
• Led the Drone Synergy event from venue management, catering handling, guest arrangement, and receiving the VIP delegates.
• Managed all the arrangements for the visit of Emmanuel Macron, President of France in ZUCC with the collaboration of Dubai Police & Dubai Chamber and other government entity.
• Organized and steered health & safety annual events by approaching different government entities for participation and sponsorship.

Marketing Specialist في Abu Dhabi Ports
  • الإمارات العربية المتحدة - أبو ظبي
  • مارس 2011 إلى نوفمبر 2016

Execute & provide support for Marketing & Commercial team under Port division in all there in internal & external projects & events

Responsibilities:
• Organized marine commercial activities in line with Marketing & Corporate
communications department
• Arranged all the delegate’s tour
• In charge of all Marine events held with stakeholder & shipping lines: e.g. Abu Dhabi Golf
Tournament, World Ports Trade Summit 11, 12
• Managed full branding for Seatrade Middle East Maritime, Seatrade offshore &
workboats, Tawhdeef 2015, SIAL, Maritime Stranded Awards, Global Logistics & Supply
chain strategy summit
• Participated in the grand opening for Khalifa Port in 2012
• Proposed new branding for Khalifa Port, Cruise Terminal, Safeen along with marketing
materials
• Member & Evaluator in Ibtikar committee
• Planed Corporate Social Responsibility activity related to mariner e.g. Seafarer Day
• Execute HSE campaign, “Beat the Heat” & “Truck Safety” for Ports employee & users
• Created full branding campaign targeting UAE national to marine industry in corporate
with HR
• Briefed suppliers on division requirements for any internal & external tasks.
• Liaise with finance department and procurement for payments using oracle & ERP system

Marketing Executive في Real Estate CO.
  • الإمارات العربية المتحدة - دبي
  • مارس 2009 إلى فبراير 2011

Coordinate and assist in preparing marketing needs for the company.

Responsibilities:
• Coordinate events: Dubai Ladies Master & Dubai Desert Classic
• Deliver marketing department’s needs and ensure time efficiency
• Administration work, updating electronic and hard copies, and archiving
• Coordination with internal sections to obtain/ follow up on guidelines and requirements &
their final output
• Contact suppliers and third parties for production and giveaways.
• Client servicing internal & external

Graphic Design Specialist في TECOM Investments
  • الإمارات العربية المتحدة - دبي
  • يوليو 2004 إلى فبراير 2009

• Enpark: design creative Billboards & Ad Campaigns.
• Delivered environment recycle campaigns for TECOM zones
• Worked on the concepts design for DIC Cyber Fest campaign includes billboards,
marketing collaterals & online web concepts branding.
• Designed TECOM learning & development campaign launch.
• Planed DuBiotech worldwide ad campaign
• In charge of creative concept for DKV getex education event e.g. posters, leaflets, stand design,
marketing materials for students
• Managed full branding for TECOM stand at DXB career fair
• Participated in communicating assigned projects branding for Dubai International Film Festival
• Designed all marketing electronic Invites, greetings e.g. Eids, New Year National Day, etc

الخلفية التعليمية

ماجستير, MBA
  • في Synergy University
  • أبريل 2016

I've graduated from the first ever program deducted to women in MENA region and to prepare her to management level.

بكالوريوس, Communication and Media Sciences
  • في Zayed University
  • فبراير 2004

- GPA: 3.56 - listed 5 times on the Dean’s List

Specialties & Skills

Giveaways
Graphic Design
Administration
Adobe Illustrator
Adobe PhotoShop
Microsoft Outlook
Microsoft Word
Microsoft Publisher
Microsoft Project
Microsoft PowerPoint
Microsoft Excel
PC & MAC Computer
Creativity Skills
oracle system (LPR, PO,GRN)
ERP System
BlockChain

اللغات

العربية
متمرّس
الانجليزية
متمرّس

التدريب و الشهادات

Volunteered Expo Dubai (الشهادة)
تاريخ الدورة:
March 2022
Introduction to Emergency Management, Crisis and Disaster Management in the UAE (تدريب)
معهد التدريب:
Rabdan Academy
تاريخ الدورة:
September 2020
المدة:
2 ساعتين
Reimagining the Role of Governments in Times of Crisis (تدريب)
معهد التدريب:
Mohammed Bin Rashed School of Government
تاريخ الدورة:
September 2020
المدة:
4 ساعات
Design Thinking-Develop Innovative Ideas (الشهادة)
تاريخ الدورة:
April 2020
Management & Leadership For New Manager (الشهادة)
تاريخ الدورة:
April 2020
Blockchain in Supply Chain Management (الشهادة)
تاريخ الدورة:
April 2020
Executive Certificate in Festival & Event Management (تدريب)
معهد التدريب:
Edinburgh Napier University
تاريخ الدورة:
September 2017
Event Safety & Security Management Programme (تدريب)
معهد التدريب:
Edinburgh Napier University
تاريخ الدورة:
September 2017
Mentoring Skills from ILM Centre (تدريب)
معهد التدريب:
ILM
تاريخ الدورة:
February 2016
المدة:
30 ساعة
The Business of Logistics in Supply Chain (الشهادة)
تاريخ الدورة:
April 2020
AI For Everyone (الشهادة)
تاريخ الدورة:
April 2020
International Protocol Manager Training (تدريب)
معهد التدريب:
Protocol School of Washington
تاريخ الدورة:
October 2014
المدة:
45 ساعة

الهوايات

  • Reading
  • Gardening
  • Traveling