Travel agent
Expedia
Total years of experience :5 years, 1 Months
Provided customer support for clients
* Prepared travel itinerary for clients
* Acted as liaison between airline companies and customer
* Deal with occurring travel problems, complaints or refunds
* Book and manage flights with the company travel provider, ensuring the most cost effective routes are
booked
* Working on flight tickets on GDS system for flights with international airlines around the world.
Misr, 6 october
Responsibilities:
* Responded to customer requests for products, services and company information.
* Consulted with outside parties to resolve discrepancies and create effective solutions.
* Maintained customer happiness with forward-thinking strategies focused on addressing customer
needs and resolving concerns.
* Issued receipts and processed refunds, credits, or exchanges.