IT Technician
PC TIME
Total years of experience :13 years, 10 Months
CORE COMPETENCIES
•Responsible for implementing and supporting team to achieve targets imposed by the company
•Negotiating contracts / agreements and ensuring maximum customer satisfaction by providing pre/post technical assistance and achieving delivery and quality standard
•Interfacing with clients for suggesting the most viable product range & cultivating relations with them.
•Assisting on CCTV monitoring of events inside buildings and perimeter areas
•Dealing with client enquiries and aiming to meet their expectations
•Extending high-end technical support and ensuring high client satisfaction levels through prompt redresses of their problems
•Looking after assembling of desktop on order, repairing desktop & laptops and configuring modems
•Providing advice and support on a range of products
•Making technical presentations and demonstrating how a product meets client needs
•Tracking client orders to ensure that they are scheduled and sent on installation on time
Liquid CCTV - 318 Rumford Road, Forest Gate, London, E7 8BD as CCTV
Looked after:
o Repair of CCTV monitor and maintenance of CCTV Systems, Switcher, Multiplexer, Video Transceiver, Video Transmitter and Digital Video Recorder (DVR) and set-up of CCTV Systems
o Installation of CCTV Camera
Generated purchase request of CCTV materials & spareparts as needed for daily maintenance and repair of the units
courses: Date: 03/17/2016 Certificate No. F626-3207 •CCNA: Cisco Certified Network Associate, Routing and Switching
Stratford, London E15, UCAS Points (320), Total Credits gained: 24 credits at Level
courses: MCSA: Microsoft Certify Solutions Associate, Windows Server 2012