Fawaz Abdulaziz Mohammad

• Coordinate with operation team of 15+ to executes daily tasks including payment schemes settlement, reconciliation, chargeback and disputes for Doha and international head quarters.
• Responsible for managing and reviewing department projects including proposals, invoices, project plans, and purchase orders.
• Initiating and managing projects with payment schemes such as Visa, MasterCard, Amex, JCB, CUP including coordinating with several departments such as Retail and IT making sure execution of projects and delivery in timely manner.
• Projects Highlights:
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• Department Accounting Restructure: Restructured bank payments schemes suspense accounts to ensure more ef
• Dispute Management System: Switching from manual processing to fully automated and integrated dispute management system to handle end to end chargeback and disputes cycles for Visa, MasterCard, NAPS, OmanNet, JCB, CUP, and Amex.
• Settlement and Reconciliation System: Prepared business requirement, manage project scoping and timelines, review plans with Vendor and technology stakeholders and acquire sign-off and post live veri
• International Branches Card Issuing and Acquiring: Moving the bank international branches including Oman, Kuwait, Lebanon from outsourcing to in-house processing for debit and credit card issuing, and ATM transaction acquiring.
• Visa SMS ATM Acquiring: Switching the bank from dual to single message system for ATM transactions, analyze system impacts and raise required changes in internal impacted system to insure smooth transaction account posting and reconciliation.
• Domestic Visa and MasterCard Settlement: Managed project initiation, execution, testing for credit card domestic settlement with Visa and MasterCard to reduce bank loses due exchange rates.

Application Support Manager for debit & credits cards EFT switches including Switchware, MultixPac, ATM/POS as an issuer and acquirer.
o Review Change Requests/Business Requirement documents related to cards applications.
o Upgrade technology infrastructure to minimize operation risk and support business.
o Enhance decision and support systems to empower users with data mining capabilities.
o Implement critical system upgrades and support of strategic business initiatives.
o IT governance roadmap implementation of Service Catalog as a prelude to SOA implementation.
o Support and resolve production issues related to EFT Switches, Debit Cards, Credit Cards, Prepaid Cards, ATM, POS, as a 2nd level support.
o Projects Highlights:
 Prepaid Cards
- Business Service Leader: Ensure all business requirements are met and delivered, SIT and UAT tested as per Quality Assurance policy.
 3D-Secure Transactions
- Facilitate testing and certifications with Visa and MasterCard, resolve related technical issues.
 Switchware Upgrade From 3.11 To 3.12
- Project Manager: responsible for successful initiation, planning, design, execution, monitoring, controlling and closure of a project.
 Online Banking Upgrade
- Support Mobile and Web Banking Implementation, including testing from Cards applications part.
 ATM Offsite Leasing to KNET
- Rollout Manager: responsible for project technical deliveries from the bank and as a rollout manager of the project.
 PCI DSS For Switchware & MultixPac
- Provide support for EFT switches to be in compliance with PCI DSS.
 Data Center Relocation
- Testing Manager: Ensure all cards related applications are end-to-end tested and functioning as planned.

* Support for production Base24eps 6.4, ACI Smart Chip Manager, ACI Payment Manager 7.1, Payment Gateway.

* Develop, modify, and configure Base24eps authorization scripts based business requirements
* Projects: - Switch replacement from Trans24 to Base24eps
- Card Migration from legacy DCMS (Mainframe) to ACI Payment Manager
- Core Banking replacement from legacy Host (mainframe) to BaNCS TCS

Managing IT Department in Investment Co.
Leading the IT team in the organization and administrate corporate servers (Windows 2003, Linux) running various applications such as MS Exchange, Domain Name Conrolars, Financial Application
Maintain telecommunications between corporate brances using data links
Develope corporate customized application using SQL, PHP, C, JAVA

Troubleshooting, end-user support on Windows and Linux systems, operation and management of library’s printer and web servers

Operate Xerox production printers and maintained network servers of the company using Novell