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Fawaz AlMsafer, HR Generalist

Fawaz AlMsafer

HR Generalist·Mohamed Naser Al-Hajery & Sons Ltd

Kuwait

Master's degree, Business Administration

Work experience

Total years of experience: 6 years, 8 months

HR Generalist

January 2026 - Present

Mohamed Naser Al-Hajery & Sons Ltd

Sharq, Kuwait

January 2026 - Present

In charge of drafting and updating job descriptions for all departments, coordinating with
managers for review and edits.

Support performance appraisals, track KPIs, and assist HR leadership by collecting,
scoring, and reviewing employee evaluations.

Update and manage Training Needs Analysis (TNA) surveys and coordinate with vendors to
deliver department-based training.
Company industry:
FMCG

Assistant Manager Human Resources

September 2025 - January 2026

Chinese Specialized Health Resort

Sharq, Kuwait

September 2025 - January 2026

Created and updated HR guidelines like attendance, dress code, and workplace
expectations to keep operations organized.

Led onboarding by explaining duties, showing new employees around, and helping them
settle in smoothly.

Served as the main contact for employee questions or issues and working with them to
find fair solutions.
Company industry:
Other Business Support Services

HR & Training Coordinator

November 2020 - July 2024

Kuwait Oil Company (KOC) Kuwaitization contract

Al Ahmadi, Kuwait

November 2020 - July 2024

Designed and delivered induction programs for 50+ employees, improving onboarding
efficiency.

Worked closely with HR to plan and deliver training sessions, developing materials and
presentations tailored to learner needs.

Monitored training effectiveness using data-driven feedback to improve program
outcomes.
Company industry:
Oil & Gas

Customer Relationship Officer

September 2018 - October 2020

Gulf Bank

Sharq, Kuwait

September 2018 - October 2020

Resolved customer inquiries and issues, ensuring a positive experience and high
satisfaction.

Collaborated with teams to improve service processes, boosting customer satisfaction and
retention.

Identified opportunities to cross-sell products and services, supporting growth and
stronger relationships.
Company industry:
Banking

Education

University of Illinois Urbana-Champaign

August 2025

August 2025

Master's degree, Business Administration

United States

Australian University of Kuwait

May 2024

May 2024

Bachelor's degree, Business Administration

Kuwait

Australian College Of Kuwait

May 2018

May 2018

Diploma, Business Administration

Kuwait

Skills

Human Resources
Expert
Human Resources
Expert
Organization Development
Expert
Organization Development
Expert
Learning and Development
Expert
Learning and Development
Expert
Teaching
Expert
Teaching
Expert
Training
Expert
Training
Expert
Human Resources
Intermediate
Human Resources
Intermediate
Recruitment & Talent Acquisition
Intermediate
Recruitment & Talent Acquisition
Intermediate
Employee Relations
Intermediate
Employee Relations
Intermediate
Training & Development
Intermediate
Training & Development
Intermediate
Onboarding & Orientation
Intermediate
Onboarding & Orientation
Intermediate
Coaching & Mentorship
Intermediate
Coaching & Mentorship
Intermediate
Communication Skills
Intermediate
Communication Skills
Intermediate
Problem-Solving
Intermediate
Problem-Solving
Intermediate
Critical Thinking
Intermediate
Critical Thinking
Intermediate
Microsoft Office (Word, Excel, PowerPoint)
Expert
Microsoft Office (Word, Excel, PowerPoint)
Expert
BANKING
Intermediate
BANKING
Intermediate
BUSINESS ADMINISTRATION
Intermediate
BUSINESS ADMINISTRATION
Intermediate
BUSINESS TO BUSINESS
Intermediate
BUSINESS TO BUSINESS
Intermediate
COORDINATING
Intermediate
COORDINATING
Intermediate
DATA DRIVEN DECISION MAKING
Intermediate
DATA DRIVEN DECISION MAKING
Intermediate
ENTREPRENEURSHIP
Intermediate
ENTREPRENEURSHIP
Intermediate
INFORMATION TECHNOLOGY MANAGEMENT
Intermediate
INFORMATION TECHNOLOGY MANAGEMENT
Intermediate
INNOVATION
Intermediate
INNOVATION
Intermediate
LEARNING AND DEVELOPMENT STRATEGY
Intermediate
LEARNING AND DEVELOPMENT STRATEGY
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate

Languages

Arabic

Native Speaker

English

Expert

Training and Certifications

Certifications
Developing a Winning Marketing Strategy
Developing a Marketing Mix for Growth
Issues in Supply Chain Management
Leading Teams: Developing as a Leader
Google AI Essentials
The Digital Marketing Revolution
Fundamentals of Predictive Project Management
Training of Trainers (ToT) - Training Methods
Developing a Winning Marketing Strategy
Coursera
Diploma in Teaching Skills for Educators
Alison
Oct 2025
Leading Teams: Developing as a Leader
Coursera
Jan 2025
Google AI Essentials
Google / Coursera
Jan 2025
Fundamentals of Predictive Project Management
Project Management Institute PMI
Jul 2025
Training of Trainers (ToT) - Training Methods
Alison
Oct 2025
Developing a Marketing Mix for Growth
Coursera
The Digital Marketing Revolution
Coursera
Issues in Supply Chain Management
Coursera

Hobbies and interests

Research