فواز  السويداء, Career Counselor

فواز السويداء

Career Counselor

HRDF

البلد
المملكة العربية السعودية - جدة
التعليم
بكالوريوس, Business Administration
الخبرات
18 years, 3 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :18 years, 3 أشهر

Career Counselor في HRDF
  • المملكة العربية السعودية - جدة
  • أشغل هذه الوظيفة منذ أغسطس 2022
Career Advisor في SAWAEED
  • المملكة العربية السعودية - جدة
  • يوليو 2021 إلى يوليو 2022
Career Advisor في Emdad Al Khebrat
  • المملكة العربية السعودية - جدة
  • أغسطس 2018 إلى يوليو 2021

1. Daily Operations
• Follow the day- to- day operations related to own job to ensure continuity of work
• Contribute to the identification of opportunities for continuous improvement of processes and practices taking into account ( international best practices ) improvement of business processes, cost reduction and productivity improvement .
• Assist in the preparation of timely and accurate reports of project department / section to meet company and department requirements, policies and standards.

2. Communication and coordination
• Communicate with job seekers and to make sure of their information and updated in the system continuously.
• Try to find the strengths and weaknesses of the researcher, which serves the important consideration for the job .
• Have to provide solutions in the event of a problem or escalation with maintaining the confidentiality of information on the labor researcher
• Identify the client's needs and convert it to the appropriate courses for him.
• Follow-up job seeker during and after the recruitment process.

Business Support Administrator في Elm Company
  • المملكة العربية السعودية - جدة
  • يوليو 2013 إلى يوليو 2018

Maintained administrative staff by recruiting, selecting, orienting, and training
employees; maintaining a
safe and secure work environment; developing personal growth opportunities
Accomplished staff results by communicating job expectations; planning, monitoring,
and appraising job results; coaching, counseling, and disciplining employees; initiating,
coordinating, and enforcing systems, policies, and procedures
Completed special projects by organizing and coordinating information and
requirements; planning, arranging, and meeting schedules; monitoring results

Sales Executive في Mobily (Etihad Etisalat),
  • المملكة العربية السعودية - الرياض
  • نوفمبر 2007 إلى مارس 2013

• Maintained and developed good relationship with customers through personal contact or meetings etc.
• Involved in marketing and selling company's products, such as post-paid and prepaid lines, internet services packages and speeds, and smartphone packages.
• Gathered market and customer data to enable negotiations regarding variations in prices, delivery and customer specifications to their managers.
• Helped management in forthcoming products and discussed on special promotions.
• Recorded sales and order information and reported the same to the sales department.
• Strived to achieve the monthly target, and provide services to new and current clients
• Provided accurate feedback on future buying trends to their respective employers.

Marketing Specialist في Banque Saudi Fransi
  • المملكة العربية السعودية - الرياض
  • سبتمبر 2007 إلى نوفمبر 2007
Receptionist في Four Seasons Hotels
  • المملكة العربية السعودية - الرياض
  • سبتمبر 2005 إلى يونيو 2007

• Accounted for front of house duties, including meeting, greeting and attending to the needs of guests, to ensure a superb customer service experience.
• Handled the check-in and check-out process for the clients, and provide needed service and needs as they're staying at the hotel.
• Built a good rapport with all guests and resolve any complaints/issues quickly to maintain high quality customer service
• Dealt with customer complaints in an effective and courteous manner, providing or seeking solutions as quickly as possible.
• Administered all routes of reservations to ensure that room bookings are made and recorded accurately.

الخلفية التعليمية

بكالوريوس, Business Administration
  • في Mohammed Bin Saud University
  • يناير 2016

Specialties & Skills

Team Development
Administration
Sales Management
Cross Selling
Customer Service
Customer Relations
Contract Negotiations
Implements business procedures
Client Interaction/Support
Training Program Development/ Makes sure training programs for new employees are up-to-date
Product Promotion
Interviewing / hiring staff
Sales Performance
Operations Management
Management Interaction/ Serves as a liaison between management and staff
Employee Performance Assessment
Data Analysis
Mediates staff disputes and other issues/ Issue Resolution
Process Improvement
Sales Target Achievement

اللغات

العربية
متمرّس
الانجليزية
متوسط

العضويات

NCDA
  • Career Development Practices & Applications ( CDPA )
  • August 2022
NCDA
  • Facilitating Career Development ( FCD )
  • August 2022

التدريب و الشهادات

Relation Managment (تدريب)
معهد التدريب:
GROWAT-NCDA
تاريخ الدورة:
August 2022
TOT Training (تدريب)
معهد التدريب:
GROWAT-NCDA
تاريخ الدورة:
August 2022
Career Development Services for Clients with Disabilities (تدريب)
معهد التدريب:
GROWAT-NCDA
تاريخ الدورة:
August 2022
Career Development Practices & Applications ( CDPA ) (تدريب)
معهد التدريب:
NCDA
تاريخ الدورة:
July 2022
Facilitating Career Development ( FCD ) (تدريب)
معهد التدريب:
NCDA
تاريخ الدورة:
August 2022
Preparing the new employees Course (تدريب)
معهد التدريب:
Mobily company
تاريخ الدورة:
December 2007
Selling Skills (تدريب)
معهد التدريب:
IIR Middle East
تاريخ الدورة:
November 2010
Teamwork (تدريب)
معهد التدريب:
SAC Academy
تاريخ الدورة:
December 2009
Privacy & Security Awareness Training (تدريب)
معهد التدريب:
Elm Information Security Company
تاريخ الدورة:
July 2014
Creativity & Excellence in Customer Service (تدريب)
معهد التدريب:
Master Legacy Corporate Training Legends
تاريخ الدورة:
April 2015
How to Achieve your Goals (تدريب)
معهد التدريب:
Global link for Development Resource
تاريخ الدورة:
June 2015
A qualified volunteer (تدريب)
معهد التدريب:
Majid for Community Development
تاريخ الدورة:
January 2016
Work as one team, (تدريب)
معهد التدريب:
Creative Sources Training Center
تاريخ الدورة:
March 2017
Administrators Programme (تدريب)
معهد التدريب:
Creative Sources Training Center
تاريخ الدورة:
October 2017
The roles of social insurance systems (تدريب)
معهد التدريب:
General Organization for Social Insurance
تاريخ الدورة:
April 2018
Saudi Labor Law (تدريب)
معهد التدريب:
Ministry of Labor and Social Development & TAQAT
تاريخ الدورة:
January 2019
Cyber Security (تدريب)
معهد التدريب:
Saudi Telecom Company
تاريخ الدورة:
January 2019