Senior Consultant
Wipro Arabia
Total years of experience :35 years, 1 Months
Manage, lead and deliver various BPR assignments in KSA & Bahrain:
* BPR Oracle GRP implementation project at Ministry of Foreign Affairs (MOFA)
*BPR at Saudi Industrial Development Bank (SIDF)
*IT strategy & Road Map at Saudi Industrial Development Bank (SIDF)
*BPR at Ministry of Civil Affairs
* Business strategy, eGov Bahrain
* A Proof of Concept for Royal Commission / Jubail
Main responsibilities include:
• Develop the project plan
• Stakeholder analysis
• Define business requirements
• Develop, design, and model the current processes (As Is), define the associated business rules.
• Performance Management
Analysis and assessment of the current operational processes to identify issues that impacted the process performance and identify areas for improvement
• Develop (To Be) processes that are in line with business strategy to achieve business objectives.
• Present To Be processes to stakeholders and manage the necessary approvals.
• Define the functional requirements.
• Define and develop the Key Performance Indicators (KPIs) associated with each process.
• Expert in process modeling tools such MS Visio, BPMN and ARIS modeling tools
• Act as an interface between technology and business / operational teams to provide functional expertise to set up business / operational processes
• Design and develop the operating model
• Documenting and modeling the AS-IS business processes
* Lead process design, modeling and diagnose process improvement opportunities and obtain approval from the approval panel (Risk, Sharia, Compliance, Internal Audit and Quality).
* Design and standardize the policy and process templates for Alinma Bank and obtain approval from concerned parties.
•Develop the production and delivery approach of policies and processes and communicate to stakeholders.
* Analyze and assess current state business processes “As Is processes” for performance, compliance and best practice, recommend changes to optimize processes “To Be processes” to enhance performance and reduce operational cost.
* Ensure process alignment with corporate strategy
•Support in the implementation of the pilot improvement ideas, analyze results, study deviations from expected results, and take proper action accordingly.
•Works with the bank’s Management and Business Excellence teams through ongoing identification, search and transfer of best practices.
• Building requirements by conducting workshops and interviews with business owners and Special Matter Experts (SMEs) to develop product specifications and to define the required policies and procedures.
* Plan, manage and execute the document archiving and retention program for all departments of Alinma Bank
•Worked with SMEs, product development, and asset management to produce quality documentation.
• Business Process Management.
• Process Work Flow Design & Analysis
• Process Modeling and assessment
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• Business Process Management
• Work flow analysis.
• Analyze, organize and assess the daily flow of information from the government agencies at ALmadinah AL Munawarah region.
• Analyze, assess and enhance the business processes of the agencies involved in the project.
• Identify gaps that exist between the minimum requirements for eGovernment and the current status of the governmental agencies.
Manage operation & Maintenance project as Saudi Agriculture Bank (SAAB).
• All day to day support activities and operations of the department
• Initiation and Implementation of the service support and delivery management reporting system
• Delegation of work, control of engineers and their movements.
• Evaluate and motivate personnel to improve their performance.
• Improve the performance of Fortronic terminals by reducing the transaction time.
• Train the clients on the operation of the EFTPOS systems.
• Heavily involved in marketing by demonstrating system characteristics and building up strong relationship with major banks.
• Prepare the user manuals and associated documentations resulting from business system implementation.
• Maintain privileged relationship with company clients.
• Coordination with the manufacturer for spare parts and system software upgrade versions.
• Coordination with company management at all levels to achieve departmental goals.
• Assume responsibilities of the division when the director is out of the kingdom.
Cash Payment project
84% is my accumulated percentage, received honor twice. I got scolarship from amed east