فايز Haq

Leading the professional services function to enable next level organizational growth. My key achievements include:
• Successfully overseeing 90+ deployments of innovative procurement solutions & digital transformation projects for global brands, governments & SME’s
• Establishing institutionalized processes, standards, systems & structures for enabling rapid growth beyond a traditionally UAE focused business, across MENA & Pakistan
• Considerably boosting team engagement, productivity & morale by leading, developing & managing a talented group of 25 pre-sales, product, project, implementation as well as post-implementation consultants

Establishing a $2.5 million annual portfolio; selling, implementing & account managing transformative technology solution deployments for procurement organizations. My key achievements included:
• Building trust based relationships with new & existing clients, meeting or exceeding ROI commitments, & demonstrating a full understanding of their current & future business needs
• Leading cross-functional project delivery teams through innovative procurement solution deployments for strategic clients
• Developing a sustainable business growth model by managing strategically positioned partners across MENA & Pakistan
• Establishing credibility & market awareness by presenting procurement related thought leadership content at various industry conferences & practitioner networking events
• Mentoring, developing & people managing a team of 10 commercial as well as project delivery individuals

Responsible for client success through technology implementations of procurement/ spend management capabilities, & related consulting services. My key achievements included:
• Overseeing multiple & highly complex implementation programs including all activities in the project delivery framework from planning, design & delivery through to change management & Business As Usual support
• Streamlining client procurement processes in order to increase efficiency & cost-effectiveness while eliminating non-value-add activities by providing sound advice/ best-practice recommendations to clients
• Providing quality business, process, technical & commercial deliverables related to specific client procurement activities through various consultancy engagements
• Developing sourcing plans & supporting clients in analyzing spend as a means to optimize cost & mitigate supply risk, while maintaining/ improving supply quality & service delivery

Responsible for category & strategic supplier relations, driving continuous improvement initiatives as well as developing RFx’s, negotiating contracts & aligning Atlantic Lottery (AL) with Supply Chain Management (SCM) best practices. My key achievements included:
• Obtaining best-in-class service levels & mitigating supply risk by developing & managing AL’s Category & Strategic Supplier Management program, ensuring it is well understood & integrated within SCM, the business & the supplier community
• Transforming process operations away from manual, labor intensive & non-value-add practices by managing & rolling out a business wide online requisitioning solution
• Providing technical expertise to the business during RFx design, & mentoring the SCM team on negotiation strategies, while ensuring integrity of AL’s Procurement Policy
• Reducing overall costs by strategic sourcing key direct components from responsible & reliable offshore partners
• Improving team, individual, & employee engagement through mentoring, objective setting & managing performance of direct reports

Responsible for leading strategic sourcing & category management of $30 million annual direct spend with savings between 15% - 25%, as well as CAPEX & several indirect categories including MRO, Facilities Management, General Services & Printing. My key achievements included:
• Driving cost savings & ensuring a continuous supply of direct materials such as aluminum extrusion, brass products, plastics & glass from North America & overseas sources
• Establishing a product innovation team with Operations and R&D, to maintain a competitive advantage, through a focused expansion of new supply sources & supplier development
• Optimizing inventory levels as well as forward planning demand forecasts through segmentation, JIT, Consignment & VMI, in collaboration with Sales & Planning
• Enhancing working capital & optimizing supplier payments by aligning closely with Accounts Payables
• Increasing contribution margin by continuously managing standard costing with Finance
• Streamlining processes & managing ERP as the Super User for Oracle Purchasing

Worked for 2 work terms in Supply Chain Management with the Purchasing Department at the J.D. Irving, Limited Head Office. My key achievements included:
• Leading a Six Sigma project to streamline the MRO Group contract management process
• Negotiating inter-company agreements including Group PPE, IT Consumables, as well as largest MRO supply contract for the sawmills in the United States
• Successfully managing the Sourcing & P2P process for assigned categories
• Achieved the highest consecutive monthly cost savings & conducted more reverse auctions for a student at the J.D. Irving, Ltd. Purchasing Group
• Awarded UNB Co-op Student of the Year for job & academic performance as well as particular contributions to the organization & the community