Accounting Staff
TOYOTA AKLAN INC.
Total years of experience :2 years, 11 Months
Conducted a thorough analysis of the accounts receivable aging report to identify patterns and prioritize collection efforts. Resolved discrepancies and variances in a timely manner. Consistently manage journal entries encompassing debits and credits in a recurring role that spans daily, weekly, and monthly responsibilities. Implemented a systematic schedule of follow-ups through emails to prompt timely payments. Provided regular reports to management, summarizing the effectiveness of the collections strategy and highlighting areas for continuous improvement. Efficient handling of multiple tasks and meeting deadlines. Accurately enter financial data into accounting software and maintain up-to-date records. Prepares journal entries by maintaining records and files and prepares reconciliations for month-end close. Work closely with other members of the finance team to support overall department goals and objectives. Created an effective monitoring system that resulted in a 20% increase in collections within the first quarter of implementation. Conduct regular reviews of overdue accounts to assess their status and identify any patterns or trends.
Demonstrated a commitment to resolving customer issues promptly and efficiently. Developed strong problem-solving skills to address a wide range of customer inquiries and concerns, ensuring a high rate of first-call resolution. Utilized empathetic communication skills to connect with customers on a personal level, understanding their concerns and conveying a genuine willingness to assist. Invested time in acquiring in-depth knowledge of the products and services offered by the company. Handled rejection or difficult customer interactions with resilience. Proactively identifying potential issues and taking steps to prevent conflicts. Demonstrated efficient time management skills to handle a high volume of calls while maintaining service quality. Anticipated customer concerns and addressing them before they escalate.