Project IT Engineer
Chiyoda Almana Engineering LLC
Total years of experience :5 years, 2 Months
• Managing User accounts using Active Directory
• Troubleshoot Windows 2012 Servers and streamlining the user policy
• Implementation of TCP/IP & related Services-DHCP/DNS
• Installed and configured DHCP Client/Server
• Configured Cisco Routers and switches using RIP, IGRP, OSPF, EIGRP
• Service and Troubleshoot printers
• Creates network and email accounts for new users.
• Managing Microsoft Exchange server
• Sets up computers for new users and ensures delivery of equipment to users in different locations if necessary.
• Helps answer all trouble calls/emails and enters work orders into our tracking software.
• Assists in supporting corporate applications; internal corporate servers, user desktops, etc.
• Troubleshooting, backup, and archiving
• Install and improve computer software and network equipment
• Install all new hardware, systems, and software for networks.
• Install, configure, maintain network services, equipment and devices
• Manages all system back-up and restore protocol.
• Plans and supports network and computing infrastructure.
• Perform troubleshooting analysis of servers, workstations and associated systems.
• Documents network problems and resolution for future reference.
• Monitors system performance and implements performance tuning.
• Manage user accounts, permissions, email, and anti-virus, anti-spam.