Admin Assistant
Spinneys UAE
Total years of experience :12 years, 10 Months
in the preparation of regularly scheduled reports
•Order office supplies and research new deals and suppliers
•Making orders and lpo
•Maintaining expiry sheets
•Maintain stock and order
•Answer and direct phone calls
Duties and responsibilities as a CSA
•Meet and greet customers in a friendly and timely manner.
•Answering customer questions regarding products.
•Asking customers questions in order to build a better understanding of their needs.
•Preparing sales areas.
•Checking the shop floor for out-of-date and damaged products.
•Encouraging customers to buy products and services.
•Listening out for and identifying opportunities to cross sell additional products and services.
•Engaging in conversation with customers.
•Preparing invoices at the time of service and processing payment.
•Carrying out customer service assessments to identify and priorities needs.
•Maintaining a thorough understanding of all company products and processes.
•Answering incoming showroom calls.
•Confirming orders placed by customers via the phone, post and internet.
PROFFESIONAL SKILLS
•Handling confidential employee information in a professional and respectful manner.
•Ability to build good working relationships with managers at all levels.
•Gaining feedback and then reacting appropriately to it.
•Screening candidates to see if they are fit for a particular role.
•Experience of working with HR databases.
•Strong attention to detail. Coding, logging and scanning hardcopy data to electronic formats.
Duties and responsibilities as an a Sr. Executive
•Preparing tourist or visitor information
•Designing flexible tour packages to meet the needs of different clients;
•Exploring and identifying new business opportunities in a competitive and rapidly changing industry;
•welcoming groups of holidaymakers at their starting point and announcing details of travel arrangements and stop-over points;
•checking tickets and other relevant documents, seat allocations and any
•special requirements;
•helping holidaymakers check-in and settle into their accommodation;
•communicating a range of information on itineraries, destinations and culture;
•informing passengers of arrival and departure times at each destination on the itinerary and ensuring that all members of the group are back on the coach before departing from each stop;
•making sure all travel arrangements run according to plan and that accommodation, meals and service are satisfactory;
•ensuring that the tour is running smoothly for individual members of the group;
•responding to questions and offering help with any problems that arise, ranging from simple matters, such as directing a member of the group to the nearest chemist, to more serious issues, such as tracing lost baggage;
•dealing with emergencies, such as helping a holidaymaker who is ill or those needing to contact family members urgently;
•making contact in advance with places to stay or visit to check details and arrangements;
•liaising with hotels, coach companies, restaurants and other clients;
•advising about facilities, such as sights, restaurants and shops, at each destination;
•occasionally making accommodation bookings on proposed dates;
•writing reports and maintaining records;
Duties and responsibilities as an HR-Recruiter
•Recruitment Process
•Looking After Day To Day Office Activities
•Training & Development
•Employee Welfare
•Record Attendance And Checking Attendance Register
•Counseling Employees
•Preparing Offer/Appointment And Various Other Letters
•Meet and greet clients
•Create and modify documents using Microsoft Office.
•Perform general clerical duties include but not limited to: photocopying, faxing, mailing, and filing.
•Coordinate and maintain records for staff Setup and coordinate meetings and conferences.
•Support staff in assigned project based work.
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