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Firas Douro, IT help desk support

Firas Douro

IT help desk support

Itech

Location
Syria - Damascus
Education
Diploma, شبكات كمبيوتر
Experience
20 years, 4 Months

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Work Experience

Total years of experience :20 years, 4 Months

IT help desk support at Itech
  • Syria - Damascus
  • My current job since November 2007

فتي كمبيوتر وشبكات

IT help desk suuport at AYA internet service provider
  • Syria - Damascus
  • January 2004 to October 2007

فني كمبيوتر وشبكات

Education

Diploma, شبكات كمبيوتر
  • at Damascus University
  • October 2001

Specialties & Skills

Windows Networking
+Endorse 0
System Maintenance
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Technical Support
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windows server 2003&2008
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Computer Maintenance
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Windows 7
+Endorse 0
Windows XP
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Windows 8
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Software Installation
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all help desk support tasks
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Microsoft Office
+Endorse 0

Languages

Arabic
English

Training and Certifications

CCNA part 1&2 (Training)
Training Institute:
new Horizon
Date Attended:
November 2009
Exchange server2010 (Training)
Training Institute:
SBS center
Date Attended:
November 2011
A+ (Training)
Training Institute:
new Horizon
Date Attended:
June 2007
N+ (Training)
Training Institute:
new Horizon
Date Attended:
July 2007
MCITP windows server 2008 active directory (Training)
Training Institute:
SBS center
Date Attended:
October 2011
MCITP windows server 2008 network Infrastructure (Certificate)
Date Attended:
March 2011

Hobbies

  • basket ball & swimming