Fernando Dela Cruz

• Assisting in the pick-up and delivery of products based on customer orders.
• Plan and coordinate delivery activities to ensure accurate and timely deliveries to customers.
• Customers are contacted to confirm the delivery date and address.
• Response to delivery-related inquiries and concerns from customers.
• Notify customers about any delivery delays well in advance.
• Schedule deliveries and prepare delivery documentation.
• Integrate new on-boarding brands and outlets.
• Responsible for supervising the restaurant operation and ensuring that all members adhere to restaurant grooming and service sequence standards.
• Accountable for keeping track of an employee's actual performances.
• Supervises the newly employed day-to-day tasks in the business.
• Assign to give appropriate training for the staff to effectively and efficiently perform their tasks.
• Inspires the new team member.
• Doing daily end shift reports, monthly inventory and ensuring all permits, contracts and staff files were up to date.

Job Description / Duties and Responsibilities:
• Supervised the restaurant operation and ensured that all members adhered to restaurant grooming and service sequence of standards.
• Accountable for keeping track of an employee's actual performance.
• Supervises the newly employed day-to-day tasks in the business.
• Assign to give appropriate training for the staff to effectively and efficiently perform their tasks.
• Inspires the new team member.
• Doing daily end shift reports, monthly inventory and ensuring all permits, contracts and staff files were up to date.
• Support in the absence of barista personnel.

Job Summary:
-Supervise, teaching, guiding and leading fellow staff members, ensuring they have all the skills and knowledge they need to do their jobs to the highest standards for customer’s satisfaction.

Detailed duties and Responsibilities:
• Responsible in supervising the crew or the staff.
• Responsible to take in observation of the actual performance of an employee.
• Supervises the newly employed day to day task in the business.
• Assign in giving appropriate trainings for the staff to effectively and efficiently perform their tasks.
• Motivates the new team member.

Job Summary:
- Performing a variety of duties within a fast food establishment which include cleaning the food or stock areas, operating microwaves, manning food preparation production line, assisting in the kitchen area, and maintaining inventory; performs all other responsibilities as directed by the business or as assigned by management.
Detailed duties and Responsibilities:
• Prepare hot, cold and mixed drinks, Prepare fresh bake donuts and cash handling.
• Creates a sparkling clean and organized environment by maintaining store standards and cleanliness.
• Provide customer with current relevant information about the product.
• Doing shift reports cash handling and end of day reports.
• Conduct daily inventory counts to ensure an adequate of supply of good products.

•Answer inquiries pertaining to hotel services, guest registration, and travel directions, or make recommendations regarding shopping, dining, or entertainment.
•Greet, register, and assign rooms to our guests.
•Keep records of room availability and guests' accounts through opera system.
•Record guest comments or complaints, referring customers to managers as necessary.
•Review accounts and charges with guests during the check out process.
•Make and confirm reservations.
•Transmit and receive messages, using telephones.
•Contact housekeeping or maintenance staff when guests report problems.
•Issue room keys and escort instructions to bellhops.
•Post charges, such those for rooms, food, liquor, or telephone calls in opera system.
•Advise housekeeping staff when rooms have been vacated and are ready for cleaning.
•Clean and maintain lobby and common areas, such as restocking supplies.
•Arrange tours, taxis, or restaurant reservations for customers.

•Supervise all operations of dough production and sanitation to ensure product quality and consistency.
•Maintain quality and consistency of dough through systemized checks and balances and QA requirements.
•Supervise production team’s daily tasks, assist in conducting regularly scheduled team meetings and assist with timely performance reviews to ensure efficiency and productivity of team.
•Perform daily inventory counts to ensure an adequate supply of product is on hand and assist Team Leader in ordering product when necessary.
•Maintain accurate and complete departmental records.
•Perform duties of Production Team Leader in his/her absence.

•Utilize customer service skills, basic sales techniques and product knowledge to connect customer with the right product and drive sales.
•Maintain knowledge of various store departments and be available to operate cash register for regular transactions, perform shipping and receiving duties, stock the floor, perform cleaning duties, and build visual displays when necessary.
•Serve as a product knowledge resource for consumers. Seek educational opportunities to develop advanced level or specialized knowledge about selling, Nike products and culture, sales and service techniques.
•Assist with loss prevention efforts by providing proactive customer service.
•And assist co- workers in merchandising the store for the new product arrivals.
•Build the bond between consumer and brand by providing superior service and adapting brand stories to the retail setting.
•Conduct monthly inventory.

•Responsible in supervising the crew or the staff.
•Responsible to take in observation of the actual performance of an employee.
•Supervises the newly employed day to day task in the business.
•Assign in giving appropriate trainings for the staff to effectively and efficiently perform their tasks.
•Motivates the new team member.
•Assigns and designates tasks to the new team member.
•Assist customers - addressing their concerns and needs.
•Assist cashiers and fellow team members with their tasks.
•Conduct monthly inventory.