Manager Sales And Operations
DREAM AMAZING DESTINATION (TRAVEL COMPANY)
Total des années d'expérience :9 years, 0 Mois
o Manpower Resource Utilization : Scheduling
- Ensure on-time release of Cabin Crew roster
- Maximize crew productivity without compromising crew rest
o Effective Scheduling Operations Management
- Data analyzing and modifying schedule for optimum utilization of crew
- Ensure Fair distribution of flights based on allowance and remuneration
- Leave planning and management of Subordinates
o Effective Communication
- Ensure effective communication within the Team
- Decide on various ways / medium of communication within the team for better understanding
- Managing Cabin Crew recruitment & Documentation review (PAN India)
- Managing Career Progression within In flight Services Department
- Resource Management
- Conduct audits on crew performance on all flights
- Ensure standardization of process and procedures
- Enhance service delivery on board and provide feedback about service procedures, standards and product
- Coach, mentor, develop and maintain high standards and discipline through development of on-board leadership
- Drive positive change within the cabin crew community and discuss revision in products, policies, procedures at Cabin Crew Bases
- Conduct a time and motion study and submit a report to Senior Management of In flight Services for new services, procedures and service enhancement
- Panel member for Cabin Crew Recruitment