Fesal Omar

Built and maintained daily, weekly, and monthly performance reports supporting
operations and management decisions
Developed Power BI dashboards tracking key KPIs including SLA, occupancy,
shrinkage, and productivity
Automated recurring reports, reducing manual reporting time and improving data
accuracy
Monitored real-time performance and provided analytical insights to support intraday
adjustments
Ensured data quality through validation checks before report distribution
Communicated performance insights clearly to stakeholders and operations teams

Created Excel-based performance and revenue tracking reports
Analyzed market and client data to support business development
decisions
Monitored KPIs related to sales performance and client acquisition
Prepared summary reports highlighting trends, risks, and opportunities
for management