Credit Controller
G4S (Dubai)
Total years of experience :14 years, 9 Months
G4S (Dubai) August 2011 to Present
Credit Controller
• Review the company credit control procedure and develop and implement enhancements where required.
• Using Citrix ERP Software to extract the list and to update the customers’ details etc.
• To manage the outstanding sales balances falling due and contact customers before the balances become overdue to confirm payments.
• Ensure that debts are paid in a timely manner.
• Set and monitor credit limits.
• Chase overdue invoices by telephone, email & letter within agreed timescales
• Handle disputed bills and negotiate to bring payment within the agreed terms.
• Provide accurate advice on billing queries
• Respond promptly and completely to both client and internal enquiries.
• Assist in developing and implementing a Direct Debit payment system.
• Post the payments to accounts and allocate them as required
• Undertake account reconciliations as required
• Maintain financial files and records.
• Review remittances.
• Regular meetings with managing director, chief financial officer and to inform progress of work
• Liaising with customers with loan payment arrears to arrange repayment
• Assisting clients with loan repayment plans
• Updating of Flexcube and Debt Manager systems with client details
• Daily meeting with Team Leader to inform progress of work
• Preparation of reports based on outstanding loan payment and payments made
• Training new members of staff
• Meeting targets regarding number of outstanding loan repayments made per day
• Order office supplies and monitor inventory
• Maintain appropriate interpersonal relationships with employees and consumers.
• Reconcile the general ledger
• Establish and maintain supplier accounts
• Review remittances