فداء SAFE, Jordan

فداء SAFE

Jordan

Sama Telecom

البلد
الأردن
التعليم
دبلوم, Information technology
الخبرات
8 years, 1 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :8 years, 1 أشهر

Jordan في Sama Telecom
  • الأردن - عمان
  • فبراير 2009 إلى مايو 2011

1-Renew contract with customers.
2- Follow up and solve customer complaints with technical department.
3. Serve all customers contacts
4. Outgoing contact to customers as promotional campaigns, reminders, scurvies, follow up callsthough all contact channels (Call, E-mail, Fax …).
5. Revise and update customer’s information into IT systems
6. Archiving customers’ documents (Hard and Soft).

Network Medical Coordinator في Dental Supply Insurance ( Al-Motadamnoun For Service Management & Insurance Dental
  • الأردن - عمان
  • نوفمبر 2007 إلى فبراير 2009

1. Network Medical Coordinator with these tasks:
a. Signature contract with network doctors.
b. Approve & enter all claims in our system.
c. Update all medical networks.
d. Follow-up all company contract
e. Follow-up all patient problems with doctor.
f. Organization all contract between our company and another companies.
g. Preparing offers to company.
2. Data entry

Head of IT Department Technical & Programmer في Philadelphia Hospital
  • الأردن - عمان
  • سبتمبر 2002 إلى فبراير 2007

A. Maintenance Hardware (PC Devices, Network) & solve Troubleshooting for Software, so use software Healthcare for Transworld.
B. Manage system in the hospital software from Transworld Company that include these modules (Healthcare, Stock, Admission, Cash, Outpatient, Accounting, Laboratory, Payroll, Pharmacy, Time Attendance) & Manage website so update information.
C. Training employees in hospital to use System.
D. Check and Control all Input & Outpaut Data.
E. Member of group Purchases & Receipt.
F. Organized Stockroom in All Warehouses.
G. Committeewoman of Warehouses inventory.
H. Plugged & Setup Time Attendance Machine and linked with system.
I. Everyday do Backup for data & check daily the Server.
J. Knowledge about Devices(Wireless, VOIP, Router, ADSL, Barcodes System)
K. Plugged Server for hospital and installed Original License of Windows Server2003, SQL Server 2000, Remote Access control, Do useraccout for each another Client .
L. Updating some Software from Internet.
M. Organization Storehouses of hospital and setup stocktaking of Storehouses

الخلفية التعليمية

دبلوم, Information technology
  • في Alandalus College
  • أغسطس 2001

Specialties & Skills